Service Sales Engineer

Every day, we get opportunities to make a positive impact – on our colleagues, partners, customers and society. Together, we’re pioneering the solutions of the future and unlocking the full potential of precious resources. Trusted to act on initiative, we challenge conventional thinking to develop world-leading technologies that inspire progress in vital areas, including energy, food, water and shipping.

As we push forward, the innovative, open spirit that fuels our 140-year-old start-up culture and rapid growth also drives our personal growth. So, as we shape a more resourceful, less wasteful world, we build our careers too.

Who You Are

You are a self-motivated team player with the ability to easily network in an international and cross-cultural environment, working in line with Alfa Laval drivers; Action, Interaction, and Satisfaction. You are driven and see solutions rather than problems, effectively prioritizing and executing tasks. A focus on continuous improvement is in your DNA. You build trust, by clear communication with no prestige.

If the above sounds like you, this position might be just what you’re looking for!

About The Job

Drive service sales growth by developing customer relationships, identifying new business opportunities, promoting Alfa Laval service solutions, and supporting distributors to achieve sales targets and expand market presence in Vietnam and Southeast Asia.

Job Description

• Promote and sell Alfa Laval service products and solutions in accordance with established sales processes and guidelines.
• Identify, develop, and manage sales opportunities to build and maintain a healthy sales pipeline.
• Develop sales plans based on market insights, customer needs, and business objectives.
• Conduct customer visits, technical discussions, and presentations to understand customer requirements and promote value-added solutions.
• Prepare and follow up on quotations, highlighting the benefits and unique selling points of Alfa Laval's service offerings.
• Manage customer accounts, opportunities, and forecasts using CRM and other sales tools.
• Support distributors across Southeast Asia with spare parts identification, service solutions, and pricing.
• Understand government procurement processes and identify key success factors for winning business

What You Know

• Bachelor's Degree in Engineering, preferably Chemical Engineering.
• Minimum 3 years of experience as a Sales Engineer, Service Sales Engineer, or related technical sales role.
• Strong understanding of industrial sales processes and aftermarket/service business.
• Ability to analyze market trends and recommend effective go-to-market strategies.
• Experience dealing with government-linked companies and tender processes is an advantage.
• Good commercial awareness, communication, and relationship-building skills.
• Proficient in CRM systems and Microsoft Office applications.
• Fluent in Vietnamese and English.

What’s In It For You

We offer a challenging position in an open and friendly environment where we help each other to develop and create value. Your work will have a true impact on Alfa Laval’s future success.

We are conducting a continuous review of received applications. We do not accept applications via email, due to General Data Protection Regulation (GDPR).

We care about diversity, inclusion and equity in our recruitment processes. We also believe behavioral traits can provide important insights into a candidate's fit to a role. To help us achieve this we apply Pymetrics assessments, and upon application you will be invited to play the assessment games.