Service supply chain planner

To make electronics, you need chips, wafers, transistors, reticles, and... To make these, you must see, test and manufacture them at scale—faster and better than ever before. That's where KLA comes in. Whether you're early in your career or an experienced professional, you'll solve complex challenges, work alongside brilliant minds and help shape the future of technology.

Group/Division

The KLA Services team consists of Service Sales, Marketing, Spares Supply Chain Management, Field Operations, Engineering, Product Training, Digital Solutions and Analytics, and Technical Product Support. Our services organization maximizes the value of our customers' KLA assets – with highly trained service and product support engineers providing installation services and 24/7 technical support and parts delivery through our extensive supply chain network.

What You'll Do

In this role, you will play a key part in advancing business priorities by delivering high-impact work across your area of expertise.

• E2E Supply Planning & Execution – Responsible for coordinating and optimizing the flow of materials and products to meet demand efficiently while minimizing costs and inventory risks.
• Operational Execution & Escalation Management – Ensure timely execution of service orders and lead coordination of critical escalations to minimize customer impact and tool downtime.
• Logistics & Shipment Coordination – Track, monitor, and proactively manage spare parts shipments to ensure on-time delivery and effective support of field requirements.
• Cross-Functional Collaboration – Operate within a global, matrix organization, collaborating with Planning, Logistics, Procurement, Engineering, and Customer Support teams to drive seamless execution.
• Performance Monitoring & Analytics – Monitor and analyze key Global Service Supply Planning KPIs (e.g., Availability, SDP, LWS, MOI) using Excel and BI tools, identify gaps and trends, and drive data-based actions.
• Analysis & Project Support – Lead and support ad-hoc analyses, business initiatives, and cross-functional projects based on organizational needs, translating data into actionable insights and recommendations.

Minimum Qualifications

 

• 4+ years of proven experience in supply planning or a similar planning role within a global environment
• Bachelor’s degree in Supply Chain, Industrial Engineering, or a related field
• Strong proficiency in Excel and MS Office applications
• High level of English, both written and verbal, with the ability to communicate effectively with global teams and stakeholders
• Demonstrated ability to collect, analyze, and interpret data to drive informed planning decisions
• Ability to work in a fast-paced and manage multiple priorities simultaneously
• Strong operational mindset with a hands-on, execution-driven approach
• Experience with BI tools to support data-driven planning and reporting – preferred

About KLA

We provide advanced inspection tools, metrology systems, process solutions, and computational analytics that make electronics possible, tackling complex challenges. From electron and photon optics to machine learning and data analytics, we seek perfection at the most fundamental level of matter in the universe. If you want to make electronics that push industries forward and make the world a better place, join us.

Use of AI Statement 

At KLA, our interviews seek to understand your individual skills, problem-solving approach and authentic thinking. To ensure a fair and consistent evaluation, the use of AI, recording tools or other technologies to generate, suggest or provide responses during interviews—whether virtual or in person—is not permitted unless explicitly approved in advance as part of a reasonable accommodation or invited by the interviewer. Use of these tools may interfere with our ability to evaluate your individual qualifications and affect your candidacy. KLA is committed to advancing innovation through responsible AI, and we value candidates who share this mindset.

We offer a competitive, family friendly total rewards package. We design our programs to reflect our commitment to an inclusive environment, while ensuring we provide benefits that meet the diverse needs of our employees.

KLA is proud to be an equal opportunity employer.