Idaho, United States
Onsite
Not Available
Career Area:
Product SupportJob Description:
Your Work Shapes the World at Caterpillar Inc.
When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.
Caterpillar’s Customer Solutions Core Regions (CSCR) Division is seeking a highly engaged self-starter to join our CI Core Pacific West Team as the Service Support Technical Representative for CI Core prime machines (formerly Global Construction & Infrastructure, GCI), dedicated to supporting Caterpillar dealers. If traveling to customer sites with dealers to be hands-on with Caterpillar machines in the field sounds appealing, apply today!
Role Summary: This role will have responsibility for working hands-on with construction equipment, customers, and dealers; this role consults on machine product problem management within an assigned service territory for Caterpillar machines. This is a dealer and customer-facing assignment where technical aptitude partnered with strong decision-making and customer service skills are the keys to success.
About Customer Solutions Core Regions Division
The Customer Solutions Core Regions Division is committed to solving customer challenges that extend beyond purchasing machines and parts. This team – alongside dealers— will engage more closely with customers to create, customize, and adapt solutions to meet their needs by leveraging the extensive range of offerings across products and services, digital and technology, rental and used, and financing. The division is regionally focused on the unique needs of customers in the Core Regions, which is comprised of Americas North, Europe, Japan, Australia, and New Zealand. This role is North American focused.
What You Will Do (Job Duties):
What You Need (Core Skills):
Top Candidates Will Also Have (What Will Put You Ahead):
Additional Information:
Territory Details & Location
Summary Pay Range:
$112,710.00 - $169,060.00Compensation and benefits offered may vary depending on multiple individualized factors, job level, market location, job-related knowledge, skills, individual performance and experience. Please note that salary is only one component of total compensation at Caterpillar.
Benefits:
Subject to plan eligibility, terms, and guidelines. This is a summary list of benefits.
Medical, dental, and vision benefits*
Paid time off plan (Vacation, Holidays, Volunteer, etc.)*
401(k) savings plans*
Health Savings Account (HSA)*
Flexible Spending Accounts (FSAs)*
Health Lifestyle Programs*
Employee Assistance Program*
Voluntary Benefits and Employee Discounts*
Career Development*
Incentive bonus*
Disability benefits
Life Insurance
Parental leave
Adoption benefits
Tuition Reimbursement
* These benefits also apply to part-time employees
Relocation is available for this position.
Visa Sponsorship is not available for this position.
Posting Dates:
June 5, 2026 - June 19, 2026Any offer of employment is conditioned upon the successful completion of a drug screen.
Caterpillar is an Equal Opportunity Employer, Including Veterans and Individuals with Disabilities. Qualified applicants of any age are encouraged to apply.
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