Responsibilities / Tasks
This role reports to the Director Service in Malaysia.
Technical Handling of Product Group- (Grasso) Industrial Refrigeration (Ammonia):
- Provide Service Sales Support and Project execution
- Provide customer technical support and coordinate warranty claims
- Provide Internal technical consulting for sales and other team members
- Necessity to travel throughout Malaysia
Service Sales Support and Project execution
- Technical support: understand customer requirements and provide technical sales support
- Oversee overhauling of Screw and Reciprocating compressors
- Oversee installation and commissioning of new compressors
- Take over service projects and field services execution upon confirmation
- Meet customer for technical discussion and service projects / field service execution
- Project Supervising and coordinate to the sub-contractor
- Troubleshooting the control system / Mechanical / Electrical
- Manage service projects within the stipulated budget
- Preparation for Instruction Manuals and Training of Operational / Maintenance Personnel.
- Ensure safety adherence of all colleagues and contractors involved in the site works
- Equipment/plant commissioning and operator training
- Post-sales coordination
- Prepare weekly timesheets and service/commissioning reports
Your Profile / Qualifications
- Diploma/Certificate holder in Refrigeration/Electrical/Mechanical Engineering or equivalent
- Open for fresh graduates
- Process knowledge in industrial refrigeration sector will be an advantage
- Good oral, written and presentation skills in Bahasa Malaysia and English language are essential
- Good computer skills with sound knowledge of Microsoft Office
- Proactive, Independent, highly motivated and open-minded
- Team player with strong interpersonal skills
- Able to communicate/deal professionally with both internal and external clients.
- Good oral, written and presentation skills would be desirable.
- Able to travel occasionally for short duration of 5-6 days per month throughout Malaysia
- Those with more experience will be considered for a Service Engineer
At GEA, we design work to promote sustainable performance, balancing business outcomes with employee wellbeing through clear expectations, collaboration, development opportunities and healthy ways of working.
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