Hybrid
Element employees make a difference in the lives of others every day. We are re-defining the fleet management industry to be people first, then business – delivering on our promise of a superior client experience. This takes hard work and innovation, and we need more like-minded people on our team.
The ServiceNow Administrator is responsible for the day-to-day configuration, maintenance, and support of the ServiceNow platform to ensure it operates reliably and meets business and IT needs. This role manages platform settings, user access, workflows, and integrations, supports system upgrades and enhancements, and ensures adherence to governance, security, and best practices.
Platform Administration & Configuration
Manage day-to-day administration of the ServiceNow platform, including configuration, workflows, forms, business rules, UI policies, roles, and access controls to ensure stable and secure operations.
Operational Support & Issue Resolution
Provide ongoing support for ServiceNow users by troubleshooting issues, resolving incidents, addressing defects, and ensuring timely resolution of platform-related problems.
Enhancements, Upgrades & Maintenance
Support platform upgrades, patches, and enhancements, including testing, validation, and deployment of new features while ensuring minimal disruption to business operations.
Governance, Compliance & Best Practices
Ensure adherence to platform governance, security standards, and best practices, including documentation, audit support, and change management processes
Stakeholder Collaboration & Continuous Improvement
Collaborate with IT and business stakeholders to gather requirements, improve workflows, and identify opportunities for automation and optimization within the ServiceNow platform.
Education and Experience
BS or MS in Computer Science, Management of Information Systems, Information Security/Assurance, Internal Audit
3-5 + years’ experience in IT
Service Now Experience 1-2 years.
Sail Point experience a plus.
What’s in it for You
At Element, we recognize our team's efforts with a competitive compensation package and benefits that go beyond legal requirements:
• Competitive base salary
• Annual bonus
• Savings fund and savings account
• Retirement plan with company contribution
• Grocery and restaurant vouchers
• Support for sports activities
Additionally, we offer non-monetary benefits that enhance your quality of life, serve the needs of you and your family and foster a culture of wellness: medical and life insurance, flexible schedules, a hybrid work model, and free parking.
We are a culture of innovation, empowerment, decision-making, and accountability.
Candidates must be willing to comply with a pre-employment background check.
Element Fleet Management and its wholly owned subsidiaries are an equal opportunity employer committed to diversity, equity, inclusion, and belonging. We are pleased to consider all qualified applicants for employment without regard to race, color, religion, gender identity, age, sex, sexual orientation, disability, national origin, Aboriginal/Native American status, protected veterans’ status or any other legally-protected factors. Disability-related accommodations during the application and interview process are available upon request. Should you require an accommodation with our hiring process please send an email to reclutamiento@elementcorp.com or call 55 5018 7100.
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