Gurugram, India, India
Onsite
About this role
Key Responsibilities:
The HSE Technology Lead is responsible for the strategic and operational management of technology platforms that support the Health, Safety and Environment (HSE) function. This includes serving as the system owner and administrator for the HSE instance of ServiceNow, managing assistive and emergency technologies, and overseeing other HSE-related digital platforms. The ideal candidate will bridge the gap between business needs and technical solutions, ensuring systems are secure, efficient, and aligned with organizational goals.
ServiceNow HSE Module
Serve as the primary administrator and authority for the HSE instance of ServiceNow.
Gather and summarize new business requirements and system modification requests.
Collaborate with developers to design, test, and implement system enhancements.
Conduct quality assurance (QA) testing for new features and updates.
Manage user roles, permissions, and recertification processes.
Monitor system performance and ensure smooth day-to-day operations.
Participate in disaster recovery planning and testing.
Coordinate and support system upgrades and patching activities.
Technology Program Oversight
Lead the management of the organization’s assistive technology program, ensuring accessibility and compliance.
Oversee emergency technology systems, including automated external defibrillators (AEDs), ensuring readiness and maintenance.
Administer and maintain other HSE-related subscription platforms, ensuring data integrity, user access, and vendor coordination.
Cross-Functional Collaboration
Act as a liaison between HSE, Technology, and other business units to align technology solutions with organizational needs.
Offer training and support to end-users and collaborators.
Develop and maintain documentation, including system configurations, workflows, and user guides.
Skills/Qualifications:
Bachelor’s degree in Information Technology, Environmental Health & Safety, or a related field.
10+ years of experience in ServiceNow Architecture, ServiceNow Solution Architecture, ServiceNow Development, systems management or enterprise IT systems administration.
Experience with ServiceNow administration and configuration is required.
Good understanding of HSE operations and system needs
Proficiency in system administration, user access management, and QA testing.
Excellent analytical, problem-solving, and communication skills.
Ability to manage multiple projects and priorities in a fast-paced environment.
Familiarity with assistive and emergency technologies.
Experience working effectively in a matrix organization
Our benefits
To help you stay energized, engaged and inspired, we offer a wide range of benefits including a strong retirement plan, tuition reimbursement, comprehensive healthcare, support for working parents and Flexible Time Off (FTO) so you can relax, recharge and be there for the people you care about.
Our hybrid work model
BlackRock’s hybrid work model is designed to enable a culture of collaboration and apprenticeship that enriches the experience of our employees, while supporting flexibility for all. Employees are currently required to work at least 4 days in the office per week, with the flexibility to work from home 1 day a week. Some business groups may require more time in the office due to their roles and responsibilities. We remain focused on increasing the impactful moments that arise when we work together in person – aligned with our commitment to performance and innovation. As a new joiner, you can count on this hybrid model to accelerate your learning and onboarding experience here at BlackRock.
About BlackRock
At BlackRock, we are all connected by one mission: to help more and more people experience financial well-being. Our clients, and the people they serve, are saving for retirement, paying for their children’s educations, buying homes and starting businesses. Their investments also help to strengthen the global economy: support businesses small and large; finance infrastructure projects that connect and power cities; and facilitate innovations that drive progress.
This mission would not be possible without our smartest investment – the one we make in our employees. It’s why we’re dedicated to creating an environment where our colleagues feel welcomed, valued and supported with networks, benefits and development opportunities to help them thrive.
For additional information on BlackRock, please visit @blackrock | Twitter: @blackrock | LinkedIn: www.linkedin.com/company/blackrock
BlackRock is proud to be an Equal Opportunity Employer. We evaluate qualified applicants without regard to age, disability, family status, gender identity, race, religion, sex, sexual orientation and other protected attributes at law.
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