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India
Remote only
About Boomi and What Makes Us Special
Are you ready to work at a fast-growing company where you can make a difference? Boomi, the data activation company for AI, powers the agentic enterprise by bringing data to life across the business. The award-winning Boomi Enterprise Platform is the active data foundation that delivers essential agentic infrastructure enabling organizations to drive agentic transformation and harness the power of AI with secure, scalable connectivity. Trusted by over 30,000 customers and supported by a network of 800+ partners, Boomi helps organisations of all sizes achieve agility, efficiency, and innovation at scale. At Boomi, you’ll work with world-class people and industry-leading technology. We hire trailblazers with an entrepreneurial spirit who can solve challenging problems, make a real impact, and want to be part of building something big. If this sounds like a good fit for you, check out boomi.com or visit our Boomi Careers page to learn more.
Join us as a ServiceNow CRM Developer/Administrator
The Software Engineering team delivers next-generation application enhancements and new products for a changing world. Working at the cutting edge, we design and develop software for platforms, peripherals, applications and diagnostics — all with the most advanced technologies, tools, software engineering methodologies and the collaboration of internal and external partners.
What you will do
As a Senior ServiceNow CRM Developer/Administrator, you will own the end-to-end lifecycle of CRM suites. Your mission is to transform our external customer support from reactive trouble shooting to proactive service delivery. You will lead the solutions of customer portals, integrate CRM with back-end IT workflows, and administer the platform to ensure 99.9% uptime and peak performance.
You will:
What you’ll need to succeed in this role
Experience: 10+ years of hands-on experience in any Customer Relationship Management development and administration in an enterprise environment; at least 2 years' experience low code cloud-based SaaS platform; ServiceNow experience is plus
Certifications (Required):
Certified System Administrator (CSA)
Certified Application Developer (CAD)
Additional experience desired
Certified Implementation Specialist (CIS-CSM, CIS-ITSM)
ITIL Foundation Certification.
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Be Bold. Be You. Be Boomi. We take pride in our culture and core values and are committed to being a place where everyone can be their true, authentic self. Our team members are our most valuable resources, and we look for and encourage diversity in backgrounds, thoughts, life experiences, knowledge, and capabilities.
Boomi strives to create an inclusive and accessible environment for candidates and employees. All employment decisions are based on business needs, job requirements, and individual qualifications.