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Boston, Massachusetts, United States
Onsite
About RapDev:
RapDev builds the operational backbone for autonomous IT. More than 1,000 enterprises run ServiceNow and Datadog better because of us — trusted data, connected workflows, and AI that resolves incidents instead of just reporting them.
On the ServiceNow side of our business, we specialize in modern ITOM, ITAM, AI, SPM, and DevOps implementations designed to help organizations engineer their ServiceNow into a powerful AI-driven platform. And on the Datadog side of our business, our experienced team of SREs and DevOps engineers drive better observability, availability, and deployment velocity for organizations looking to drive measurable business impact through their Datadog environment.
ServiceNow Engineering Intern
About the Role
Want to break into enterprise software before you even graduate? RapDev is looking for current Computer Science (or related) students who want real hands-on experience with ServiceNow — one of the fastest-growing platforms in enterprise tech. This is a full-time internship where you'll learn directly from experienced developers and architects while working on actual customer projects, immersed in the team day in and day out.
No prior ServiceNow experience needed. We'll teach you the platform from the ground up — you just need to bring curiosity, solid programming fundamentals, and a willingness to learn.
What You'll Do
Go through RapDev's ServiceNow training program and work toward certifications
Sharpen your JavaScript skills in a real enterprise setting
Sit in on customer meetings and sprint demos to see how projects actually run
Get mentorship while configuring and customizing ServiceNow applications
Write and test scripts (business rules, client scripts, UI policies, etc.)
Help troubleshoot configuration issues alongside the team
Join our internal SCRUM calls and share your ideas
Keep a running log of what you're learning and where you're getting stuck (this helps us help you)
What We're Looking For
Currently pursuing a Bachelor's in Computer Science or a related field
Available to work full-time (this internship works well for a co-op term, or a gap semester
Comfortable with programming fundamentals, especially JavaScript
Genuinely curious about new tech and enjoys solving problems
Communicates well and works well with others
Able to work onsite and be part of the team in person
Interested in sticking around and growing in the ServiceNow world long-term
Nice-to-Haves (not required, just a bonus)
Any exposure to ServiceNow or other enterprise platforms
Experience with REST APIs or scripting outside of class projects
Familiarity with Agile/SCRUM
What You'll Walk Away With
Real, resume-worthy experience on a major enterprise platform
Direct mentorship from senior engineers and architects
A clear path toward a full-time ServiceNow Engineer role after graduation
The chance to contribute to real projects early — not just fetch coffee
RapDev is an Equal Opportunity Employer. We are committed to providing equal employment opportunities to all applicants and employees without regard to race, color, religion, sex, national origin, age, disability, veteran status, or any other protected characteristic.