ServiceNow GRC Specialist

Your Journey at Crowe Starts Here:

At Crowe, you can build a meaningful and rewarding career. With real flexibility to balance work with life moments, you’re trusted to deliver results and make an impact. We embrace you for who you are, care for your well-being, and nurture your career. Everyone has equitable access to opportunities for career growth and leadership. Over our 80-year history, delivering excellent service through innovation has been a core part of our DNA across our audit, tax, and consulting groups. That’s why we continuously invest in innovative ideas, such as AI-enabled insights and technology-powered solutions, to enhance our services. Join us at Crowe and embark on a career where you can help shape the future of our industry.

Job Description:

Job Overview

The ServiceNow GRC Specialist operates at the Senior Associate level, supporting implementation and optimization of ServiceNow GRC solutions. The role partners with Compliance, Privacy, Information Security, and IT teams to enable scalable risk and policy management. It focuses on system configuration, process alignment, and control integration. The position requires independent ownership, analytical thinking, and strong communication.

Job Duties & Responsibilities

• Execute and own components of ServiceNow GRC implementations

• Configure workflows for policy, risk, and control management

• Support design and improvement of GRC processes

• Maintain and enhance GRC data models and controls

• Troubleshoot system issues and drive resolution or escalation

• Collaborate with IT on platform performance and integrations

• Analyze GRC data to identify risks and inefficiencies

• Prepare reports on compliance metrics and risk indicators

• Partner with cross-functional teams to align solutions

• Provide updates on progress, risks, and dependencies

• Document system configurations and process changes

• Support user training and adoption of GRC tools

• Identify process and system improvement opportunities

• Contribute to risk transformation initiatives

• Share knowledge and support team capability development

Minimum Qualifications

• Bachelor’s degree in business, information systems, or related field

• ServiceNow Certified System Administrator certification

• A minimum of three years of relevant professional experience in compliance, information security, risk management, and/or system implementation

• A minimum of two years of experience implementing and/or supporting ServiceNow GRC

• Understanding of compliance, privacy, and information security

• Ability to translate business requirements into technical solutions

• Strong analytical and problem-solving skills

• Ability to work independently and manage multiple priorities

• Strong written and verbal communication skills

Preferred Qualifications

• ServiceNow Certified Implementation Specialist – Risk and Compliance (CIS-RC)

• Experience with GRC frameworks and regulatory requirements

We expect the candidate to uphold Crowe’s values of Care, Trust, Courage, and Stewardship. These values define who we are. We expect all of our people to act ethically and with integrity at all times.

Our Benefits:
At Crowe, we know that great people are what makes a great firm. We value our people and offer employees a comprehensive benefits package. Learn more about what working at Crowe can mean for you!

How You Can Grow:
We will nurture your talent in an inclusive culture that values diversity. You will have the chance to meet on a consistent basis with your Career Coach that will guide you in your career goals and aspirations. Learn more about where talent can prosper!

More about Crowe:

Crowe Capability Center – India, operating under the legal entity C3 India Delivery Centre LLP (formerly known as Crowe Horwath IT Services LLP) is a wholly owned subsidiary of Crowe LLP (U.S.A.), a public accounting, consulting and technology firm with offices around the world. Crowe LLP is an independent member firm of Crowe Global, one of the largest global accounting networks in the world. The network consists of more than 200 independent accounting and advisory firms in more than 130 countries around the world.

Crowe does not accept unsolicited candidates, referrals or resumes from any staffing agency, recruiting service, sourcing entity or any other third-party paid service at any time. Any referrals, resumes or candidates submitted to Crowe, or any employee or owner of Crowe without a pre-existing agreement signed by both parties covering the submission will be considered the property of Crowe, and free of charge.

We are committed to a merit-based hiring process, evaluating all candidates consistently using objective, job-related criteria such as relevant experience, demonstrated skills, measurable impact, and alignment with the role’s responsibilities, and making employment decisions in a fair and inclusive manner free from discrimination.