This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a ServiceNow Technical Architect w/ CTA based in United States.
This is a senior technical architecture role for an experienced ServiceNow professional responsible for shaping scalable and secure platform solutions.
You will serve as a technical authority across customer-facing implementations, enhancements, and enterprise ServiceNow initiatives.
The role combines hands-on architectural expertise with technical leadership, advisory responsibilities, and solution governance.
You will guide development teams, review solutions, and establish best practices that support maintainable and high-performing platforms.
Strong client-facing skills are essential, as you will contribute to architecture discussions, demonstrations, estimates, and technical guidance.
The position offers the opportunity to influence platform strategy while working across multiple projects and collaborating with diverse technical teams.
It is particularly suited to a ServiceNow Certified Technical Architect who enjoys solving complex challenges and driving technical excellence.
Accountabilities:
- Serve as the technical architecture lead across ServiceNow platform solutions, providing direction on architecture, design, development, and implementation approaches.
- Provide technical leadership and best-practice guidance for ServiceNow implementations, enhancements, integrations, and custom applications.
- Conduct code and solution reviews to ensure that development approaches are scalable, secure, maintainable, and aligned with platform and engineering standards.
- Act as a trusted technical advisor to clients and internal development teams, helping translate business and technical needs into effective platform solutions.
- Develop high-level effort estimates and contribute to work breakdown structures to support project planning, delivery forecasting, and resource discussions.
- Participate in solution demonstrations, architecture reviews, and technical discussions, communicating complex concepts clearly to both technical and non-technical stakeholders.
- Identify opportunities to improve platform performance, functionality, scalability, and maintainability across ServiceNow environments.
- Provide guidance on platform security posture, technical governance, infrastructure considerations, and networking best practices.
- Support multiple concurrent initiatives while maintaining strong technical oversight, prioritization, and collaboration across teams and projects.
Requirements:
- Hold a current ServiceNow Certified Technical Architect (CTA) certification.
- Be a U.S. citizen and hold a bachelor’s degree in Computer Science or a related technical field.
- Bring at least 5 years of experience developing on the ServiceNow platform within enterprise environments.
- Have 7+ years of application development experience, including software development lifecycle (SDLC) methodologies and Agile/Scrum practices.
- Demonstrate strong experience designing scalable custom applications, integrations, and enterprise technology solutions.
- Possess strong proficiency in JavaScript and modern software development practices.
- Have a deep understanding of ServiceNow technical architecture, platform capabilities, and core modules.
- Demonstrate strong knowledge of infrastructure, networking, security, and enterprise technology best practices.
- Be able to provide technical leadership while collaborating effectively with multiple teams, stakeholders, and concurrent projects.
- Demonstrate strong multitasking, organization, prioritization, communication, and problem-solving abilities in a fast-moving consulting environment.
- ITIL Foundation, ServiceNow Certified System Administrator (CSA), ServiceNow Certified Application Developer (CAD), or ServiceNow Certified Implementation Specialist certifications are preferred.
- Experience implementing ServiceNow AI capabilities, including Now Assist, predictive intelligence, agentic solutions, or machine-learning-driven workflows, is highly desirable.
Benefits:
- 15 paid time off days and 11 paid holidays.
- Medical, dental, and vision insurance coverage.
- Short-term and long-term disability coverage with 100% of premiums supported.
- 401(k) program with a 100% employer match on contributions of up to 4% of salary.
- Annual performance bonuses and employee referral bonuses.
- Flexible work arrangements.
- Maternity and paternity leave.
- Employee Assistance Program (EAP) supporting mental health and wellness.
- Structured training programs and access to professional development opportunities.
- Opportunities to work on complex ServiceNow architecture, enterprise technology, and AI-enabled platform initiatives.
- A collaborative environment focused on technical excellence, continuous learning, and professional growth.
How Jobgether works:
We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.
We appreciate your interest and wish you the best!
Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.
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