SharePoint & Knowledge Management Specialist

Spektrum supports apex purchasers (NATO, UN, EU, and National Government and Defence) and their Tier 1 supplier ecosystem with a wide range of specialist services. We provide our clients with professional services, specialised aerospace and defence sales, delivery, and operational subject matter expertise. We are looking for personnel to join our team and support key client projects.

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Who we are supporting 

The NATO Communication and Information Agency (NCIA) is responsible for providing secure and effective communications and information technology (IT) services to NATO's member countries and its partners. The agency was established in 2012 and is headquartered in Brussels, Belgium.

The NCIA provides a wide range of services, including:

• Cyber Security: The NCIA provides advanced cybersecurity solutions to protect NATO's communication networks and information systems against cyber threats.
• Command and Control Systems: The NCIA develops and maintains the systems used by NATO's military commanders to plan and execute operations.
• Satellite Communications: The NCIA provides satellite communications services to enable secure and reliable communications between NATO forces.
• Electronic Warfare: The NCIA provides electronic warfare services to support NATO's mission to detect, deny, and defeat threats to its communication networks.
• Information Management: The NCIA manages NATO's information technology infrastructure, including its databases, applications, and servers.

Overall, the NCIA plays a critical role in ensuring the security and effectiveness of NATO's communication and information technology capabilities.

The program

Assistance and Advisory Service (AAS)

The NATO Communications and Information Agency (NCI Agency) is NATO’s principal C3 capability deliverer and CIS service provider. It provides, maintains and defends the NATO enterprise-wide information technology infrastructure to enable Allies to consult together under Article IV, and, when required, stand together in the face of attack under Article V.

To provide these critical services, in the modern evolving dynamic environment the NCI Agency needs to build and maintain high performance-engaged workforce. The NCI Agency workforce strategically consists of three major categorise's: NATO International Civilians (NIC)'s, Military (Mil), and Interim Workforce Consultants (IWC)'s. The IWCs are a critical part of the overall NCI Agency workforce and make up approximately 15 percent of the total workforce.

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SharePoint & Knowledge Management Specialist

Role ID – C004938/1

Role Background

NCIA requires a SharePoint & Knowledge Management Specialist to support the ASO SharePoint environment in Brussels, covering both Protective Security and CIS Security requirements.

The project focuses on assessing the existing SharePoint environment, redesigning and improving it, introducing automation and secure access controls, and completing documentation and knowledge transfer.

Role Duties and Responsibilities

• Review the existing SharePoint structure, permissions and usage.
• Identify gaps, inefficiencies and improvement opportunities.
• Gather and review ASO requirements.
• Redesign SharePoint pages to improve standardisation, usability and user experience.
• Apply current Information Knowledge Management (IKM) best practices.
• Improve navigation, document libraries, metadata and content organisation.
• Identify processes and workflows suitable for automation.
• Implement automated SharePoint workflows and processes.
• Review and implement role-based access controls and permission structures.
• Produce technical and functional documentation for handover.
• Present the final solution to the ASO Steering Committee.

Essential Skills

• Strong experience with SharePoint environments.
• Experience improving UX/UI within SharePoint.
• Experience implementing secure SharePoint environments, particularly for security-sensitive or regulated organisations.
• SharePoint permissions and role-based access control.
• SharePoint workflow/process automation.
• Document libraries, metadata and content organisation.
• Information/Knowledge Management principles and practices.
• Strong written English.
• Ability to present and brief technical work in English to a diverse audience.

Experience

The role requires demonstrated and proven experience with SharePoint, SharePoint UX/UI improvements and secure SharePoint environments.

Working Location

Brussels, Belgium

Working Policy

Full-time on-site.

• Start: 16 November 2026
• End: 30 December 2026
• Total scope: 234.8 hours
• Equivalent NATO Grade: G12
• Security Clearance: NATO Secret
• Contractor reports to NCIA ASO.
• The contractor will work closely with ASO IKM Officers.
• Steering Committee meetings are planned at the beginning and end of the project.

 

Travel

• Some travel to other NATO sites may be required

 

Security Clearance

• Valid National or NATO Secret personal security clearance