Want to know if this job is worth applying to?
Phoenix, Arizona, United States
Remote only
Any combination of education, training and experience that would demonstrate the ability to perform the work will be considered.
Ideal Experience and Qualifications include the following:
High school diploma or GED required
Two years of clerical or administrative support experience
Successful completion of post-secondary education or training in office principles and practices can be substituted for the two years of experience (45 credit hours for each year)
Proficiency with MS Word, Outlook and Excel, plus significant exposure to other applications including spreadsheet and database management systems
United States' Citizen or Lawful Permanent Resident at the time of appointment
Excellent customer service skills
Outstanding organizational and multi-tasking skills
Experience involving significant interactions with the public, law and justice agencies, and other local government preferred
In some positions, the incumbent may be required to possess or be able to obtain a valid driver’s license
Knowledge of:
Situational problem-solving based on guidelines, processes, and procedures
Legal terminology and definitions
Information data entry and quality control
Pertinent federal, state, and local laws which pertain to the Public Records Act, possession of firearms, records retention, and various types of court orders
Basic personal computers and software
Functions and terminology used by the law and justice system
Cashiering and some basic bookkeeping
Ability to:
Work varying shifts in a 24-hour operation including day, swing, and graveyard shifts
Read, interpret, apply, explain, and adhere to rules, regulations, policies, and procedures
Analyze and interpret requests for records
Apply substantial attention to details
Obtain a Central Computerized Enforcement Service System (ACCESS) Level II Certification within 6 months of employment
Speak and Write English effectively
Operate a personal computer and appropriate software
Work in a manner consistent with the Clark County Sheriff’s Office principles
Work and act as a team player in all interactions with other agency and county employees
Always provide a high level of customer service
Project and maintain a positive image with those contacted in the course of work
Develop and maintain collaborative and respectful working relationships with team members and others
Consistently provide quality service
Maintain regular and dependable attendance
Maintain confidentiality
Collaboratively transition in-progress work to the next shift
Clark County Washington is a growing and diverse community. The Sheriff's Office values our community’s diversity and seeks ways to promote equity and inclusion within the organization and with the public. Applications from candidates with knowledge, ability and experience working with a broad range of individuals and communities with diverse racial, ethnic and socio-economic backgrounds are highly encouraged.
Skills Testing: (Pass/Fail based on an average score of 65%) - A combination of computer skills testing and a general knowledge exam may be required. Minimum passing score of 65% is required. Candidates deemed most qualified will be invited to participate in the remainder of the selection process.
Oral Board Interview (Weighted 100%) - Questions will be job related and may include, but not be limited to, the qualifications outlined in the job announcement. Minimum passing score of 70% is required. The oral board will consist of a three-member interview panel who will ask the same position-related, pre-established written questions of all candidates. Panelist evaluations are averaged to determine candidate interview scores.
Eligibility List: All candidates who successfully pass the oral board interview will be placed onto the Clark County Civil Service eligibility list for the Sheriff’s Office Specialist II position. The Civil Service Commission will review and certify the list to be in effect for one year from the date of list certification.
Background Investigation *: Involves a comprehensive investigation based on information provided by finalist’s personal history statements (from high school years forward).
Selection Interview aka Rule of Five: Periodically the top five candidates from the eligibility list will be invited to participate in the Sheriff’s selection interview. (Note: All offers of employment are contingent on successfully passing a drug test and a polygraph exam).
Post Offer Process: Selected candidates will be given a polygraph exam, and be drug tested.
*The Background Standards for public safety positions in the Clark County Sheriff’s Office (CCSO) reflect the very high standards demanded of candidates for public safety job classifications and safety sensitive positions within county service. They are designed to identify the kinds of behaviors which are required of public safety officers serving the citizens of Clark County.
Each candidate's past choices, judgments, and behaviors will be compared to these demanding standards. Candidates who fall short of demonstrating consistently sound decision making, maturity, and responsible past behaviors in each of these areas will not be further considered for employment in these critical positions. Each Standard represents an area that is essential for success in public safety employment.
CCSO identifies and selects only those individuals with the highest chance of success in their training and in continuing employment in these critical positions. Candidates are asked to critically assess their own background in light of these Standards before beginning the examination process.
Veteran’s Preference*
In accordance with the Revised Code of Washington (RCW 41.04.010), employment preference is given to veterans as defined by (RCW 41.04.07) who have received an honorable discharge or received a discharge for medical reasons with an honorable record.
Qualifying candidates will receive 10% added to their final (combined written and oral board exam) scores unless they are receiving military retirement. If qualifying candidates are receiving military retirement, 5% will be added to their overall final score. Veteran’s working for a city or county – who are called into active service for at least one or more years, may receive 5% to first promotional examinations only.
*NOTE: Veterans preference applies to all Clark County Sheriff’s civil service entry-level positions. Please provide a DD214.
Additional Preference Points:
Per SB 6157
1) Candidates with full professional proficiency or who is completely fluent as a native speaker in one language other than English will be eligible for 5 percent to be added to their final score.
2) Candidates who have obtained an associate of arts or science degree or higher degree are eligible for 5 percent to be added to their final score.
(Any one position may not include all of the duties listed nor do the listed examples include all tasks which may be found in positions of this class)
Performs accurate entry of critical and sometimes sensitive information into various databases by closely following established processes and procedures to include compliance with the requirements of state and federal authorities.
Applies non-standard knowledge of general office practices and functions to use discretion and independent judgement required in selecting and applying the appropriate guidelines, references, and procedures with minimal supervision.
Operates at a high level of independent judgement, ability to handle complex problems, and a significant amount of interpretation.
Operates standard office equipment to include various video and audio software for the purpose of review.
Submits, updates, and/or deletes data files on local, state, and national electronic records as appropriate to provide and maintain accurate case files, records, and logs of law enforcement information such as: stolen/recovered/impounded properties, missing or wanted persons, weapon purchases and permits, restraining orders, warrants, booking/arrest/release data, dispositions of court actions, and criminal history access.
Transmits, originates, receives, and routes teletype messages on behalf of the Sheriff’s Office and other local law enforcement agencies.
Assists with coordination of prisoner transports into the county, to other states and nationally.
Provides customer service over the phone, in person and through other forms of communication.
Performs support to various internal units and external departments as well as other local and state agencies to include the citizens of the community.
Responds to requests from the public in accordance with public disclosure laws.
Processes various high level, priority requests using organizational and multi-tasking skills.
Work is performed primarily in an office setting during day, swing, and graveyard shift work in a 24/7 operation. Some walking, bending and carrying light items is required. In some positions the incumbent may be spending a major part of the work day exchanging information over a counter. Such duty may require prolonged periods of standing. Incumbent experience highly stressful situations in the process of resolving problems of an immediate nature, i.e., facing irate citizens dissatisfied with information received, action taken or to be taken by a division or department, or denial of service for cause. Exposure to graphic descriptions and depictions of crime scenes and criminal activities. Real-time exposure to sights and sounds of emergency communications and criminal activity. Operating a motor vehicle may also be required.
Clark County is an equal opportunity employer committed to providing equal opportunity in employment, access, and delivery of all county services. Clark County’s Equal Employment Opportunity Plan is available at http://www.clark.wa.gov/human-resources/documents.
Clark County provides regular full-time and part-time employees with a comprehensive benefits package which includes medical, vision and dental insurance, paid leave, flexible spending accounts, life insurance and long-term disability, retirement, and deferred compensation. Some types of employees in some positions and bargaining units might have different benefits and additional compensation. More specific benefit information for the different bargaining units can be found at https://clark.wa.gov/human-resources/employee-benefits. Also please refer to the specific bargaining unit contract for additional compensation at https://clark.wa.gov/human-resources/documents.
All Clark County employees must participate in a WASHINGTON STATE RETIREMENT SYSTEM PLAN (PERS, PSERS or LEOFF).Employee contributions begin the first day of work. Current contribution rates vary by plan but could range from 5% to 15% of gross pay, depending on the plan choice.
For additional information, check out the Department of Retirement Systems' web site here: http://www.drs.wa.gov/
If you are in need of ADA/Section 504 assistance for accommodations, please contact Human Resources at (564) 397-2456; Relay (800) 833-6388.
