Sign Production - Event Work Crew III - Full Time

The Biltmore Sign Production -L3 shall be capable of leading the sign production team in the absence of a supervisor and/or manager. They will share responsibilities for all aspects of signage design, development, printing, installation, maintenance, and cleaning across the Biltmore Estate. Duties include, but are not limited to: designing new signage in accordance with Biltmore standards, printing and producing signs, installing signs, and maintenance & cleaning of current Estate signage. The incumbent will be required to work evenings and weekends as needed. This position will also work with vendors to manage pricing and review/approve invoices, as they, along with the sign production team, are responsible for maintaining the supply and material inventory for the department.

This person must be able to work with multiple departments across the estate on large and small scale projects.

In addition, the incumbent will provide general assistance and support for leadership, the department, and the company as required.

Schedules are flexible and can vary, but are generally 6:30am-5pm; some evening shifts available

Essential Job Duties:

1. Quickly and accurately design, produce, and install all types of signs with finishing including laminating, hand trimming, drilling, routing, and printer/large format CNC cutting as required by the work order and/or Biltmore standards.

2. Clean, maintain and install Estate signage and directional installations.

3. Process new signage requests via work-orders.

4. Order and maintain sign materials, supplies, and ink and ensure equipment is kept in good operating condition.

5. Maintain invoicing and determine pricing with signage vendors.

6. Assist with special events, functions, and projects (e.g. Christmas candlelight and Luminere).

7. Maintains assigned areas in accordance with Biltmore standards.

8. Safely operates all equipment as outlined in SOP manual.

9. Operate equipment and work at elevated heights as required by the task, and in compliance with proper training which shall be provided and must be completed within 120 days from date of hire.

Requirements:

1. High school diploma (or GED). Additional training or certification(s) preferred. Must be able to measure accurately and do basic math.

2. At least six (6) months of previous sign maintenance experience; experience with making/installing signage a plus. Knowledge of standard maintenance and equipment repair is preferred.

3. Demonstrated commitment to delivery of world class internal/external guest service through providing clean and immaculate facilities for guest use.

4. Outstanding attention to detail with a focus on quality and service. Must be able to read work order and make signs to exact specifications.

5. Strong interpersonal and communication skills; able to take direction, and communicate clearly and concisely.

6. Ability to work effectively both independently and as part of a guest service team.

7. Proactive, takes initiative where appropriate, and exercises good judgment.

8. Prioritizes, multi-tasks, and works effectively under deadlines; adapts as needed.

9. Must have graphic design software knowledge and be able to learn Biltmore's systems and protocols.

10. Must be at least 19 and have a valid driver's license.

Physical Requirements:

1. Ability to lift/push/pullup to 50 pounds on a regular basis, and up to 100 pounds with assistance occasionally.

2. Ability to stand/walk, stoop, bend, kneel, reach overhead and below throughout the duration of a shift.

3. Ability to climb and work from stairs, ladders, and/or scaffolding as needed.

4. Visual acuity and the ability to respond to a variety of stimuli appropriately.

5. Ability to work effectively with exposure to dust, dirt, foul odors, extreme temperatures and/or weather conditions, using the proper safety and protective equipment.

6. Ability to safely operate mechanical equipment and to read and comprehend material safety data (MSD) sheets.