Responsibilities:
People & Team Leadership
Lead, mentor, and grow Platform / DevOps engineers
Build a high-performing Platform team
Drive accountability for platform reliability and delivery outcomes
Lead vendors to deliver capabilities in production.
Production Engineering & Platform Operations
Ensure platform capabilities accelerate product delivery, remove bottlenecks.
Defines and enforces platform engineering standards and DevOps practices across all teams and vendors
Lead capacity planning, performance optimization, and cost efficiency
Define operational standards, runbooks, and reliability practices
Accountable for platform reliability outcomes at enterprise/product level
Platform Strategy and Leadership
Act as technical authority across platform, reliability, and delivery
Define platform strategy and roadmap
Govern delivery across internal teams and vendors
Platform Reliability Ownership
Own SLIs, SLOs, and error budgets
Lead resilience engineering, observability, and failure design
Drive proactive risk reduction and continuous improvement
Own incident management frameworks and continuous improvement
CI/CD and Release Engineering
Own end-to-end pipeline architecture and release automation
Standardize, secure, and fully automate pipelines
Drive continuous integration, delivery, and validation practices
Incident Leadership
Lead Sev1 response, escalation, and recovery
Own RCA and drive systemic fixes (not point fixes)
Introduce AI-enabled pipeline optimization and quality gates
Embed AI into monitoring, risk prediction, and CI/CD optimization
Drive automation to reduce operational toil and improve decision-making
Required Skills:
Bachelor’s degree in computer science, Engineering, or a related field.
6-10 years of hands-on experience in software operations, DevOps and Site Reliability Engineering, including managing large-scale, mission-critical systems.
Clear and confident communication skills with ability to lead teams and collaborate effectively across engineering, product, and architecture teams.
Proven track record ensuring high availability and performance in production environments, with expertise in fault-tolerant, distributed system design.
Excellent understanding of modern software delivery pipelines and DevOps practices, including CI/CD, configuration management, and version control (Git).
Exceptional problem-solving skills, with experience diagnosing complex system issues under pressure and driving them to resolution.
Strong proficiency in at least one programming or scripting language (e.g., Python, Bash, or Java) for automation and tool integration.
Self-driven and proactive, with a passion for automating manual processes and continuously improving systems to enhance reliability and team productivity.
Key Skills and Experience:
Proven experience:
Releasing into and running mission-critical, high-availability SaaS platforms
Technically leading a Platform team and influence stakeholders and vendors.
Stakeholder engagement across Product, Architecture, and Operations
Deep expertise in:
Site Reliability Engineering (SLI/SLO, error budgets, incident management)
DevOps operating models and platform engineering (engineering transformation)
CI/CD architecture and release automation
Cloud, Systems & Infrastructure (DB2, Oracle, Infinispan, OpenLiberty)
Automation-first engineering with proven usage of AI (self-healing, triage)
Java application platforms and runtimes (performance tuning, troubleshooting, production operations)
Strong experience with:
Cloud platforms (Azure preferred)
Distributed systems and fault-tolerant architectures
Performance Tuning and Scaling
Database optimisation (DB2, Oracle, PostgreSQL)
Multi-region / active-active environments
Monitoring, logging, tracing frameworks
Experience embedding reliability practices into the SDLC
Hands-on with:
DB2, Oracle, Infinispan, OpenLiberty, Azure
Infrastructure as Code (Terraform or similar)
Containerisation and orchestration (Docker/Kubernetes)
Work Environment
This is a remote-first role, collaborating daily with global teams across engineering, product, architecture, and DevOps. The SRE/DevOps Lead Engineer will interact with colleagues across multiple time zones and must occasionally flex working hours to ensure smooth handoffs and incident coverage. Participation in an on-call rotation is expected as part of our commitment to 24×7 support of a clinical-grade platform. We are a fast-paced, collaborative environment that values continuous learning, proactive problem-solving, and the sharing of ideas. Minimal travel may be required for periodic team on-sites or company engineering summits.
Compensation
The salary range provided in this job posting is intended to reflect the general market value for the position. The actual salary offered may vary based on factors such as the candidate’s experience, qualifications, skills, and the specific requirements of the role. This range may also be subject to change as market conditions evolve. We encourage open communication throughout the interview process to discuss compensation expectations. For base-salary + commission sales roles, the range represents On-Target Earnings.
Min – Max :
$131,381.86 - $197,072.78 (USD)
Benefits
The benefits described represent the current offerings at our organization, however, benefits are subject to change and may vary by location and employment status. We strive to provide a comprehensive benefits package that supports our employees’ health, wellness, and financial goals. Please note that benefits may be discussed in more detail during the hiring process.
Remote first / work from home culture
Flexible vacation to help you rest, recharge, and connect with loved ones
Paid leave benefits
Health, dental, and vision insurance
401k retirement savings plan
Infertility benefits
Tuition reimbursement, life insurance, EAP – and more!
It is the policy of Merative to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Merative will provide reasonable accommodations for qualified individuals with disabilities.
Merative participates in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees. For further information about the E-Verify program, please click here: http://www.uscis.gov/e-verify/employees