Site Reliability Engineer

Accountabilities

• Infrastructure as Code: Design, implement, and maintain scalable, reliable infrastructure using Terraform and other infrastructure-as-code practices to ensure consistency, repeatability, and efficient resource management.

• Cloud Infrastructure Management: Build, operate, and optimize AWS environments, ensuring high availability, scalability, security compliance, and cost efficiency.

• CI/CD Pipeline Engineering: Develop, maintain, and enhance automated continuous integration and continuous delivery pipelines using Jenkins and GitHub Actions to enable secure, reliable, and efficient software releases.

• Containerization and Orchestration: Deploy and manage containerized applications using Docker and Kubernetes, supporting microservices architectures and ensuring effective orchestration, scalability, and resilience.

• Production Deployment Management: Coordinate and execute production deployments, implement secure release practices, and minimize service disruption and downtime.

• Monitoring and Observability: Implement and maintain monitoring, alerting, and observability solutions using Grafana, Prometheus, AWS CloudWatch, or comparable tools to track system health, performance, availability, and security metrics.

• Incident Management and Root Cause Analysis: Investigate production incidents, troubleshoot complex technical issues, perform root cause analyses, and implement preventive measures to reduce recurring failures.

• Security and Vulnerability Remediation: Identify and address infrastructure vulnerabilities, apply security best practices, and ensure that cloud environments and deployment processes comply with established policies and standards.

• Reliability Engineering: Define, monitor, and improve service-level objectives (SLOs) and service-level agreements (SLAs), strengthening system resilience and operational performance.

• Automation and Continuous Improvement: Develop scripts and custom automation solutions to streamline operational tasks, reduce manual intervention, and improve infrastructure reliability.

• Cloud Cost Optimization: Monitor infrastructure usage, optimize cloud resource allocation, and implement cost-management practices without compromising performance or security.

• Cross-Functional Collaboration: Work closely with development, QA, security, product, and infrastructure teams to improve deployment workflows, resolve operational challenges, and support reliable product delivery.

Requirements:

• Professional Experience: 3–5 years of experience in Site Reliability Engineering, DevOps, cloud infrastructure engineering, or a closely related technical role.

• Cloud Infrastructure Expertise: Strong hands-on experience with AWS services, cloud architecture, infrastructure management, and security-focused operational practices.

• Infrastructure as Code: Proven proficiency with Terraform and experience automating infrastructure provisioning and configuration management.

• CI/CD Technologies: Practical experience building and maintaining CI/CD pipelines using Jenkins and GitHub Actions, with an understanding of secure deployment workflows.

• Containerization and Orchestration: Strong knowledge of Docker, Kubernetes, and container orchestration, including experience supporting microservices-based environments.

• Monitoring and Observability: Experience configuring and managing monitoring, logging, alerting, and observability tools such as Grafana, Prometheus, and AWS CloudWatch, or equivalent platforms.

• Incident Response and Troubleshooting: Demonstrated ability to investigate production issues, perform root cause analysis, implement corrective actions, and prevent recurring incidents.

• Linux and Networking: Solid understanding of Linux/Unix systems, networking fundamentals, infrastructure security, and system administration.

• Scripting and Automation: Proficiency in Bash, Python, or similar scripting languages for automating infrastructure operations, troubleshooting, and repetitive tasks.

• Security-First Mindset: Understanding of vulnerability remediation, secure infrastructure design, access controls, and security best practices for cloud environments.

• Reliability and Performance Optimization: Knowledge of SRE principles, service reliability metrics, SLA/SLO management, high-availability architectures, and cloud cost optimization.

• Analytical and Problem-Solving Skills: Strong troubleshooting, critical-thinking, and problem-solving abilities, with the capacity to work through complex issues in a dynamic product engineering environment.

• Collaboration and Communication: Ability to work effectively with cross-functional teams, communicate technical challenges clearly, and contribute to shared operational goals.

• Adaptability and Continuous Learning: A proactive approach to learning new technologies, improving engineering practices, and adapting to evolving infrastructure and cybersecurity requirements.

• Work Authorization: Must be legally authorized to work in India without requiring employer sponsorship.

Benefits:

• Permanent Employment: A full-time opportunity within a technology and cybersecurity-focused engineering environment.

• Remote-First Work: Work remotely from India, offering flexibility and reduced commuting requirements.

• Collaborative Culture: Join a team environment that values innovation, knowledge sharing, technical excellence, and a strong sense of community.

• Diversity and Inclusion: Participate in an inclusive workplace that encourages diverse perspectives and equal opportunities for professional growth.

• Employee Wellbeing: Access wellbeing days, monthly wellbeing webinars, and training initiatives designed to support physical and mental health.

• Community Engagement: Participate in employee-led charitable initiatives, fundraising activities, and volunteer days supporting local communities.

• Sustainability Initiatives: Contribute to global employee initiatives focused on reducing environmental impact.

• Employee Activities: Take part in global fitness challenges, trivia competitions, and other activities that encourage connection and engagement.

• Professional Development: Strengthen your expertise in cloud infrastructure, automation, Kubernetes, observability, and site reliability engineering through hands-on technical work.

• Meaningful Technical Impact: Help maintain the reliability, security, and performance of systems that support advanced cybersecurity products and services.

• Inclusive Recruitment Process: Reasonable adjustments can be requested during the recruitment process to support accessibility and ensure a fair candidate experience.