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United States
Remote only
Site Reliability Engineer / Cloud Operations Engineer III
Function: Engineering
Reports to: Manager, Cloud Operations
Location: Remote - United States
Position Summary
The Cloud Operations Engineer III is a senior member of the cloud operations team, responsible for the reliability, observability, performance, and operational security of our multi-product SaaS platform. This role owns our Datadog observability practice — instrumentation standards, dashboards, SLOs, monitors, and alert routing — and leads the migration off our legacy monitoring stack.
It is an engineering role, not a ticket-queue role: the expectation is that recurring operational work gets replaced with code. The Cloud Operations Engineer III participates in on-call, incident response and is measured on fewer customer-impacting incidents, faster detection and recovery, and less manual work year over year.
The ideal candidate is a proactive problem-solver who thrives in dynamic, evolving environments and works effectively across departments to address complex challenges. They have experience partnering with cross-functional teams to understand and document requirements, then translating those needs into meaningful dashboards that improve service visibility (Observability) and support informed decision-making. They are passionate about automation, process improvement, and eliminating unnecessary manual effort. They confidently propose better approaches when opportunities for improvement arise.
Key Responsibilities
Observability and Datadog Ownership
Automation and Toil Elimination
Security, Documentation, and Mentorship
Skills and Experience Needed
Competencies
Accountability
Adaptability
AI Curiosity & Innovation
Applied Learning
Business Acumen
Collaboration
Customer Focus
Dealing with Ambiguity
Decision Making
Driving for Results
Initiating Action
Planning & Organizing
Technical/Professional Knowledge
About the Company:
Boards set the standard for what organizations can achieve. At OnBoard, our board management software helps boards function at a higher level so every organization can make a bigger difference in the world.
Launched in 2011, today, OnBoard serves as the board intelligence platform for more than 5,000 organizations and their 12,000 boards and committees in 60 countries worldwide. With customers in higher education, nonprofit, healthcare systems, government, and enterprise business, OnBoard is the leading board management provider.
OnBoard has grown from a class project at Purdue University in West Lafayette, Indiana in 2003 into the world’s leading board management software platform today. Backed by JMI Equity and the acquisitions of eScribe and Govenda, OnBoard is positioned to become the industry leader in Board Management and Meeting Solutions for private and public sector entities.
Benefits and Perks:
Diversity Statement - Culture of Togetherness:
At OnBoard, our mission is to encourage and celebrate a culture of togetherness. We acknowledge that uniqueness is powerful, and we welcome, foster, and appreciate all. Diversity, Equity, and Inclusiveness fuel the Pathfinder atmosphere and all our efforts. Our power is in our people and we Pledge 1% to give back to our communities and across the globe.
OnBoard is an equal opportunity employer and committed to a diverse and inclusive working environment. We do not discriminate based on race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.
Interview Transparency & Technology Disclosure
We use video/audio recordings and artificial intelligence (AI) tools during our interview process to transcribe responses, evaluate skills, and streamline evaluations. Your data is processed securely and handled in line with our Privacy Policy and local data protection laws