Site Reliability Engineer II

At F5, we strive to bring a better digital world to life. Our teams empower organizations across the globe to create, secure, and run applications that enhance how we experience our evolving digital world. We are passionate about cybersecurity, from protecting consumers from fraud to enabling companies to focus on innovation. 
 

Everything we do centers around people. That means we obsess over how to make the lives of our customers, and their customers, better. And it means we prioritize a diverse F5 community where each individual can thrive.

We are seeking a motivated and hands-on Site Reliability Engineer (SRE II) to join our team. The role will support mission-critical customer-facing platforms, including cloud-native applications and services running on AWS. The ideal candidate will have strong experience in AWS infrastructure, production operations, reliability engineering, automation, monitoring, and incident management.

You will work closely with development, platform, and operations teams to improve service reliability, operational excellence, deployment efficiency, and production support coverage across global environments.

Key Responsibilities

• Manage and support production services hosted on AWS.
• Participate in on-call rotations, incident response, troubleshooting, and root cause analysis.
• Improve platform reliability, availability, performance, and scalability.
• Support production deployments, release activities, and hyper-care events.
• Develop and maintain monitoring, alerting, and observability solutions.
• Automate operational tasks using scripting and Infrastructure as Code (IaC).
• Perform system health checks, capacity planning, and proactive issue remediation.
• Collaborate with engineering teams to enhance operational readiness and resiliency.
• Create and maintain operational runbooks, SOPs, and knowledge articles.
• Support disaster recovery, business continuity, and security compliance initiatives.
• Participate in post-incident reviews and drive corrective and preventive actions.
• Contribute to CI/CD pipeline improvements and deployment automation.

Required Qualifications

• Bachelor's degree in Computer Science, Information Technology, or related field.
• 2-5 years of experience in Site Reliability Engineering, DevOps, Cloud Operations, or Production Support.
• Strong hands-on experience with AWS services, including:
  • EC2
  • ECS/EKS
  • Lambda
  • RDS
  • S3
  • CloudWatch
  • VPC
  • IAM
  • Route53
  • Auto Scaling
• Experience with Linux system administration.
• Strong understanding of networking fundamentals, DNS, load balancing, and security best practices.
• Experience with monitoring and observability tools such as CloudWatch, Datadog, Splunk, Grafana, or Prometheus.
• Scripting knowledge in Python, Bash, or PowerShell.
• Experience supporting production environments and handling critical incidents.
• Understanding of CI/CD tools such as GitHub Actions, Jenkins, GitLab CI, or Azure DevOps.

Preferred Qualifications

• AWS Certified Cloud Practitioner, Solutions Architect Associate, or SysOps Administrator certification.
• Experience supporting SaaS or customer-facing platforms.
• Exposure to Kubernetes and containerized workloads.

Experience with incident management and operational excellence practices

The Job Description is intended to be a general representation of the responsibilities and requirements of the job. However, the description may not be all-inclusive, and responsibilities and requirements are subject to change.

Please note that F5 only contacts candidates through F5 email address (ending with @f5.com) or auto email notification from Workday (ending with f5.com or @myworkday.com).

Equal Employment Opportunity

It is the policy of F5 to provide equal employment opportunities to all employees and employment applicants without regard to unlawful considerations of race, religion, color, national origin, sex, sexual orientation, gender identity or expression, age, sensory, physical, or mental disability, marital status, veteran or military status, genetic information, or any other classification protected by applicable local, state, or federal laws. This policy applies to all aspects of employment, including, but not limited to, hiring, job assignment, compensation, promotion, benefits, training, discipline, and termination.  F5 offers a variety of reasonable accommodations for candidates. Requesting an accommodation is completely voluntary. F5 will assess the need for accommodations in the application process separately from those that may be needed to perform the job. Request by contacting accommodations@f5.com.