Site Security Manager

A Snapshot 

As Site Security Manager, reporting directly to the Building Services Manager based in Tokyo, you will work closely with the rest of the Operations team, making your mark in a number of ways: 

• Supervise the security and soft services aspects of data centre facility operations for assigned properties 
• Manage third-party security staff performance to ensure adherence to standard operating procedures and other requirements for delivering AirTrunk’s maintenance and compliance programs 
• Oversee maintenance and upgrades of the site security network 

Your Day to Day 

• Serve as the first point of contact for all visitors, responsible for efficient processing of visitors, contractors, clients, and AirTrunk staff into the facility, as well as handling front-of-house requests 
• Conduct regular property inspections with a focus on security and EHS 
• Ensure all aspects of data centre security systems comply with AirTrunk’s policies 
• Perform general administrative duties, including producing reports, providing audit evidence, and tracking staff time and attendance 
• Coordinate with Site FM team leads on security, access, and maintenance requirements 
• Ensure new security staff and vendors are properly trained and qualified 
• Assist in delivering various accreditation initiatives, including but not limited to ISO 27001 and SOC 
• Support the Site Operations team in managing physical security incidents at the property 
• Support the Building Services Manager in soft services 

Requirements 

• Fluent in English and Japanese, with professional-level reading and writing skills in both languages 
• 2+ years of experience in a people management role, ideally in a physical security or operations environment 
• Background in data centres or mission-critical environments is a plus 
• Proven experience managing audits and working with third-party vendors and customers 
• Holder of a Security License and First Aid Certificate, or meets the requirements to obtain them 
• Ability to comprehend, analyse, and interpret operational documents 
• Capable of preparing and reviewing incident reports, emergency event summaries, root cause analysis reports, and O&M manuals 
• Proficient in computer systems, ideally with experience in CCTV and/or EACS systems (e.g., Genetec or Lenel)