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Rochester, Minnesota, United States
Onsite
Smart Team Lead Job Description
Your dedication to continuous improvement along with your strong work ethic and natural ability to lead across various teams makes you a great fit for our Smart Team Lead. Join our team today and let’s create value for the communities we serve every day.
Your role at Dollar Tree:
As a Smart Team Lead at Dollar Tree, you’ll help build a strong foundation for day-to-day operational processes throughout your assigned location in partnership with the regional leadership team. This position is designed to put you on the fast track toward a future store manager role through hands-on training and development.
Your responsibilities include, but are not limited to, the following:
• Lead a team of up to 4 customer service associates
• Partner with District Manager to ensure operating procedures and processes are meeting G.O.L.D standards and assist with retraining associates as needed
• Provide hands-on support during store remodels, refresh projects such as multi-price point conversion, and new store openings
• Assist with staffing audits, store processes, and asset protection functions and provide input on operational efficiency and process compliance
• Assist new store managers during peak seasonal periods throughout the year
• Conduct daytime field visits (90% travel) to support store operations throughout the assigned area
• Assist with various store and asset protection processes, and provide input on operational efficiency and process compliance (e.g., store office set up, maintaining clipboard or logbook, etc.)
• Support in inventory preparation and door-to-shelf functions
• Provide flexible coverage for daily operations at assigned stores, including store recovery, time off, leave of absence, and special projects
• Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders
• Champion exceptional customer service and foster a positive, team-oriented environment
• Protect and secure all company assets
• Other duties as assigned by Regional Director
We believe in the value of developing a deep sense of empowerment when it comes to your career. The Smart Team Lead role will build your leadership skills through hands-on experience, structured training, and focused development – all to prepare you for your next step as a store manager. This role will position you for advancement within 12 months.
Your Skills and Experience:
• High school diploma or equivalent is preferred; ability to read, interpret, and explain operational directives (e.g., merchandise schematics, etc.) is required
• Store management experience in retail, grocery, or drug store environment is preferred
• Valid Driver’s License and reliable transportation to travel to all assigned locations within assigned area is required
• Must be able to lift up to 55 lbs. from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting, with or without reasonable accommodation
• Ability to work a flexible, full-time schedule including days, evenings, weekends and holidays is required
• Exceptional customer service, communication and problem-solving skills are required
• Strong relationship management skills are a must
Your Perks and Benefits:
We offer a wide variety of rewards to support your health, wealth, and mental well-being. In addition to medical, pharmacy, dental, and vision insurance, we offer:
• Employee Assistance Program
• Retirement plans with matching contributions
• Employee Stock Purchase Program
• Educational Assistance
• Access to PerkSpot, an employee discount platform for goods and services
• And much more!
Who We Are:
At Dollar Tree, we make a difference in the lives of our customers every day by exceeding their expectations and delivering value – it’s what our business is built on. Our associates play an important role in this commitment by embracing change and showing up for their teams and their communities.
We see an exciting path forward as our company continues to grow and transform – and we know that this path starts with you.
Dollar Tree Stores, Inc. is an equal opportunity employer committed to complying with the Americans with Disabilities Act (ADA) and providing reasonable accommodations to qualified individuals with disabilities.
This job specification should not be construed to imply that these requirements are the exclusive standards of the position. This is not to be considered a complete list of job duties, which appear in the job description for this position, and which may be amended from time to time at the discretion of Dollar Tree Stores, Inc. Incumbents will follow any other instructions and perform any other related duties as may be required by their supervisor.
Please note, this job description is not a contract of employment and may be modified to meet evolving business needs. Employment at Dollar Tree Stores, Inc. is at-will, meaning that either the employee or the company may terminate the employment relationship at any time, with or without cause or notice.
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20.25