SME Area Director

End Date

Tuesday 17 November 2026

Salary Range

£0 - £0

We support flexible working – click here for more information on flexible working options

Flexible Working Options

Hybrid Working, Job Share

Job Description Summary

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Job Description

JOB TITLE: SME Area Director

LOCATION(S): Birmingham, Wrexham, Wolverhampton, Telford or Hereford

SALARY: Competitive - will be discussed at interview stage

HOURS: Full-time

WORKING PATTERN: Our work style is hybrid, which involves spending at least 1 day per week, or 20% of our time, at one of our office sites and at least 1 day per week, or 20% of your time with clients.  The remaining 60% of your week can be spent working from home. As this is a senior leadership role, we'd expect you to manage your diary to suit business needs.

 

About the role

We have an exciting opportunity to lead the hard-working and successful Black Country and Shropshire Trading Team.

 

You’ll lead a team that supports a diverse portfolio of primarily Trading and Agricultural Sector clients, helping businesses navigate the opportunities and challenges within their respective markets.

You'll build powerful networks to support the team to bring the whole bank to customers and will mentor, develop and support your team to be the most capable and effective they can be for our clients. You'll have a key external focus too, being a positive ambassador for the Group in the market.

Our Relationship Management division has a rich heritage of supporting businesses and the economic prosperity of the nation, passionate about businesses and those with strong links across the UK. We provide customers with the support they need to help them grow, handle risk and improve efficiency, and we continue to invest in our relationship teams and deepen our product expertise to deliver a first-class service.

 

What you’ll be doing:

• Contribute, as a member of Black Country and Shropshire Leadership Team, to the strategic leadership and planning of the Sector in partnership with other senior members of staff under the overall direction of the Regional Director for Midlands & East.
• Through inspiring leadership and promotion of Equal Opportunities, motivate, develop, mentor and appraise team members, so that individual and collective performance delivers stretching business goals.
• Develop the capability of the Relationship team and utilise specialist knowledge to support them in all aspects of their work, specifically developing their own local business plans and run their client portfolio to ensure full adherence with all policy and compliance requirements.
• Provide oversight to developing, structuring and assessing client proposals to meet customer requirements and find opportunities to further develop income; guiding, recommending and supporting implementation of the appropriate solutions.
• Regularly evaluate the team’s performance against business objectives, including the supervision of regulated products (where the role requires), recognising individual / team achievement and taking corrective action where appropriate.
• Provide the appropriate support to the relationship management of clients and introducers in and across client segments, ensuring effective response to their business needs through all the available offers. Regularly interacting with complex clients at MDs, FDs and Boards of Director level.
• Promote the bank’s image in the local community/market with a range of partners including influential, high value clients in order to support development of new business opportunities.

 

Why Lloyds Banking Group?

If you think all banks are the same, you’d be wrong. We’re an innovative, fast-changing business that’s shaping finance as a force for good. A bank that’s empowering its people to innovate, explore possibilities and grow with purpose.

 

What we need from you?

• Proven SME or commercial banking leader, with accountability for a significant client portfolio and team performance.
• Strong track record of managing and growing a mature client book, with responsibility for income generation and balance sheet performance.
• Experience leading Relationship Director and Relationship Manager teams, driving consistent performance outcomes.
• Demonstrated experience managing senior client relationships, influencing effectively at senior leader level.
• Expertise in credit, risk and trading, including oversight of complex client structures and proposals.
• Strong understanding of operating within a regulated environment, with a focus on governance and risk management.

 

This is a place for you:
Our ambition is to be the leading UK business for diversity, equity and inclusion supporting our customers, colleagues and communities, and we’re committed to creating an environment in which everyone can thrive, learn and develop.

 

We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer Initiative.

 

We offer reasonable workplace adjustments for colleagues with disabilities, including flexibility in office attendance, location and working patterns. And, as a Disability Confident Leader, we guarantee interviews for a fair and proportionate number of applicants who meet the minimum criteria for the role with a disability, long-term health or neurodivergent condition through the Disability Confident Scheme.

 

We provide reasonable adjustments throughout the recruitment process to reduce or remove barriers. Just let us know what you need.

We also offer a wide-ranging benefits package, which includes:

• A generous pension contribution of up to 15%
• An annual performance-related bonus
• Share schemes including free shares
• Benefits you can adapt to your lifestyle, such as discounted shopping
• 30 days’ holiday, with bank holidays on top
• A range of wellbeing initiatives and generous parental leave policies

Ready for a career where you’ll learn and thrive? Apply today!

At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop.

We keep your data safe. So, we'll only ever ask you to provide confidential or sensitive information once you have formally been invited along to an interview or accepted a verbal offer to join us which is when we run our background checks.  We'll always explain what we need and why, with any request coming from a trusted Lloyds Banking Group person. 

We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we’re building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference.