Role: Social Impact Manager
Team: Social Impact & Transparency
Scope: People Manager, M3
Years of Experience: 8+ years
Location: Ventura, CA (Hybrid)
Target Hiring Range: $130,300-146,000 USD Annual
At Patagonia, our purpose is clear: We're in business to save our home planet.
This role contributes to Patagonia's mission by helping advance social compliance and impact programs that improve working conditions, strengthen worker voice, and support responsible business practices throughout our global supply chain. The Manager, Social Impact translates strategic priorities into action, manages human rights risks, builds strong partnerships, and develops a team capable of delivering meaningful and lasting impact.
What You’ll Do
Strategy, Programs & Impact
- Help shape and execute Patagonia's social impact strategy, informed by worker needs, human rights risks, business priorities, and supply chain realities.
- Translate strategic priorities into annual plans, roadmaps, goals, metrics, and team deliverables.
- Lead key social impact programs, including living wages, worker voice, grievance mechanisms, responsible recruitment and migrant worker protections, remediation, and supplier capability building.
- Manage Patagonia's Fair Labor Association responsibilities and support related commitments and continuous improvement efforts.
- Use program data, field insights, and external developments to evaluate and strengthen programs.
- Identify risks, opportunities, and tradeoffs, and recommend practical, worker-centered solutions.
- Support the development of scalable processes, governance mechanisms, and tools that improve consistency and effectiveness across programs.
Team Leadership
- Lead, coach, and develop a geographically dispersed team across multiple countries and time zones.
- Establish clear priorities, expectations, and accountability while creating an environment of trust, inclusion, and psychological safety.
- Delegate meaningful ownership and decision-making authority so team members can expand their expertise, grow professionally, and drive results.
- Provide regular mentoring and development opportunities.
- Foster strong team engagement, collaboration, and a sense of belonging across a remote and globally distributed team.
Supplier Due Diligence & Responsible Sourcing
- Oversee social responsibility activities of supplier lifecycle from onboarding to responsible exit, as needed.
- Prioritize efforts using a risk-based approach, with particular attention to vulnerable workers and high-risk sourcing regions.
- Guide remediation and escalation processes to ensure actions are timely, worker-centered, well-documented, and aligned with company expectations.
- Strengthen data quality, reporting, analysis, and performance tracking to support decision-making and continuous improvement.
External Engagement & Partnerships
- Represent Patagonia in selected industry initiatives, working groups, conferences, and stakeholder forums.
- Build trusted relationships with suppliers, worker organizations, civil society groups, peer companies, and other stakeholders to advance shared goals.
- Monitor regulatory, geopolitical, labor rights, and industry developments and translate emerging issues into actionable recommendations.
- Support public communications, customer inquiries, interviews, and substantiation of social impact claims when appropriate.
Cross-Functional Leadership & Governance
- Partner with Sourcing, Materials, Legal, Customs Compliance, Communications, Environmental Impact, Data, Finance, and other teams to integrate social impact considerations into business decisions.
- Lead cross-functional initiatives and contribute to policy development, training, and issue-response efforts.
- Communicate complex topics effectively and tailor messages to diverse audiences.
- Build alignment and influence outcomes through strong relationships, collaboration, and credibility.
Who You Are
- Passionate: Champions workers' rights and well-being and integrates this commitment into everyday decisions and actions.
- Builds People & Teams: Develops team members through coaching, meaningful delegation, feedback, and growth opportunities; creates an environment where people feel trusted, supported, and accountable.
- Results Driven: Translates priorities into clear goals, establishes accountability, removes obstacles, and helps teams achieve strong outcomes while building alignment across stakeholders.
- Demonstrates Good Judgment: Considers business impact, employee impact, worker outcomes, and available data when making decisions; adapts plans as conditions evolve.
- Champions Purpose: Connects work to Patagonia's mission and values, helping others understand how their contributions create meaningful impact.
- Team-Oriented: Embraces shared ownership, remains flexible as priorities shift, and supports team success above individual accomplishment.
- Organized: Uses effective planning, prioritization, communication, and operational discipline to ensure timely execution and visibility.
- This role combines subject matter expertise with people leadership: The Manager achieves results through others by creating clarity, building capability, providing coaching, and fostering accountability across a globally distributed team. Success in this role requires balancing program execution with the development, engagement, and well-being of team members.
Experience You Bring
- Bachelor's degree or equivalent combination of education and relevant experience.
- 8+ years of progressive experience in supply chain social responsibility, human rights, labor rights, health and safety, or related fields, including direct people management responsibility.
- Ability to translate strategy into execution and lead complex programs across functions and geographies.
- Strong knowledge of human rights due diligence, social compliance, root cause analysis, remediation, and supplier management systems.
- Experience coaching, developing, and empowering professionals, including remote-based team members in multiple time zones.
- Strong judgment and comfort navigating ambiguity, sensitive issues, and competing priorities.
- Ability to leverage qualitative and quantitative information to identify trends, evaluate impact, assess risk, and inform decisions.
- Demonstrated ability to influence without direct authority and build trusted relationships with workers, suppliers, civil society organizations, industry partners, and internal stakeholders.
- Excellent written, verbal, facilitation, and presentation skills.
- Strong proficiency with Microsoft Word, Excel, PowerPoint, Outlook, and relevant supply chain data systems.
- Supply chain audit experience is a plus.
- Proficiency in Spanish, Mandarin, or Vietnamese is a plus.
In support of pay range transparency, we share both the target hiring range and the full pay range for this position. Final compensation for this recruiting process is expected to fall within the target hiring range and will be based on the selected candidate's skills, experience, and qualifications. The full pay range is provided to offer visibility into the role's broader compensation structure and potential pay growth over time upon time, performance in role, and relevant business considerations.
Target Hiring Range: $130,300-$146,000 USD Annual
Full Pay Range: $115,840 - $173,760 USD Annual
Benefits
Patagonia offers a comprehensive benefits package, including medical, dental, vision, retirement and leave of absence plans. Benefit plans may vary slightly depending on the nature of your employment.
Workplace Location Overview
This position is Hybrid, with a standard schedule of Tuesday - Thursday on-site and remote work on other days. Occasional additional office visits may be required for team events or critical meetings.
Employee Conduct
It is the responsibility of every employee to contribute to a positive, inclusive work environment through cooperative and professional interactions with co-workers, customers and vendors.
Equal Employment Opportunity
All qualified applicants will receive consideration for employment without discrimination on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other factors prohibited by law.
