Social Media Intelligence Analyst

Accountabilities:

Social media investigations: Identify, locate, and verify social media accounts belonging to individuals involved in legal cases, litigation, or insurance claims.
Digital content analysis: Review and examine social media posts, photographs, videos, comments, and other publicly available online content to identify information relevant to investigations.
Open-source intelligence (OSINT): Conduct comprehensive online research using open-source intelligence techniques, advanced search methods, and deep internet searches to uncover relevant digital information.
Information verification: Assess the accuracy, credibility, and relevance of discovered information to help confirm or challenge statements and claims made in legal or insurance matters.
Investigative analysis: Quickly interpret large amounts of digital information, identify relevant findings, and draw clear, evidence-based conclusions.
Case support: Provide investigative insights that assist legal professionals, insurance carriers, corporations, and other clients in evaluating claims and preparing their cases.
Research documentation: Organize and communicate findings clearly, ensuring that relevant information is accessible and useful to the investigative team.
Continuous learning: Stay informed about social media platforms, online research tools, and emerging digital investigation techniques to improve investigative effectiveness.
Requirements:
Education: Bachelor's degree in a relevant discipline such as Criminal Justice, Psychology, Communications, or a related field.
Professional experience: At least two years of relevant experience is preferred, particularly in investigations, paralegal work, legal research, law enforcement, investigative journalism, or a similar field.
Alternative qualifications: Candidates without a bachelor's degree may be considered with an associate's degree, at least three years of relevant professional experience, and a current Private Investigator license and/or certifications in Social Media Intelligence or Open-Source Intelligence (OSINT).
Social media expertise: Strong familiarity with multiple social media platforms and regular personal or professional experience using digital communication channels.
Technical proficiency: Strong computer skills and the ability to navigate online platforms, conduct advanced internet searches, and use digital research tools effectively.
Investigative skills: Ability to locate, verify, and analyze digital information, identify relevant details, and distinguish credible findings from potentially misleading content.
Analytical abilities: Strong critical thinking, attention to detail, and the ability to process information quickly while maintaining accuracy and objectivity.
Communication skills: Ability to present investigative findings clearly and professionally, with strong written communication and information organization skills.
Independent working style: Comfortable managing research assignments independently while collaborating effectively with colleagues and other team members.
Professional qualities: Discretion, reliability, sound judgment, curiosity, adaptability, and a strong commitment to accuracy and professional integrity.
Career development: Interest in pursuing a Private Investigator license is an advantage, although candidates who already hold one are also welcome.
Benefits:
Hourly compensation: $22–$27 per hour, depending on relevant education, qualifications, certifications, experience, skills, geographic location, and other business considerations.
Fully remote working arrangement within the United States.
Full-time employment opportunity.
Opportunity to gain hands-on experience in social media investigations, digital intelligence, and legal research.
Potential pathway toward obtaining a Private Investigator license, subject to applicable licensing requirements.
Opportunity to develop specialized OSINT and investigative research skills.
Exposure to a variety of legal, corporate, and insurance investigations.
Collaborative professional environment with opportunities to work alongside experienced investigative and legal support professionals.