Social Worker - MSW - Oncology Outpatient

Ranked #1 for Safety, Quality and Patient Satisfaction, Jupiter Medical Center is the leading destination for world-class health care in Palm Beach County and the greater Treasure Coast.

Outstanding physicians, state-of-the-art facilities, innovative techniques and a commitment to serving the community enables Jupiter Medical Center to meet a broad range of patient needs. Jupiter Medical Center is the only hospital in Palm Beach, Martin, St. Lucie and Indian River counties to receive a 4-star quality and safety rating from the Centers for Medicare & Medicaid Services (CMS).

Education

• Master’s degree in social work required.

Experience / Qualifications

• 2 years acute care experience, SNF, or home health experience preferred
• Knowledge of community resources, general information of the healthcare system preferred.

• BLS certification through the American Heart Association for Healthcare Providers.
• Highly organized, empathetic, and capable of multitasking in a high-stressed environment.

• High ability to set priorities, outcomes management, data analysis, conflict management, and time management.
• Pleasant personality and phone etiquette.
• Excellent verbal, written, communication, and organizational skills.
• High skill level in computer and other peripheral systems.
• Ability to perform independently within scope of practice.
• Effective collaboration and participation as a team member including physicians and healthcare team members.
• Customer service and negotiation skills are a must.
• Responsible for assuring all state and federal documents are reviewed and completed timely and accurately.
• Proficient assessment skills in identifying psychosocial needs, barriers to transition planning and home needs.  
• Ability to handle difficult situations in a way that promotes best outcomes for the patient and fiscally responsible for the patient and organization.
• Effective time management skills.
• Understanding of state and federal documentation requirements and compliance to these regulations.
• Experience providing psychosocial interventions and therapy to acute ill patients and/or their family.

Position Summary

The social worker is responsible for psychosocial assessments, therapeutic treatments, counseling and discharge planning, care coordination for patients and their family.

·         Reviews and discusses the plan with the patient, family, representative and multidisciplinary care team to ensure all parties understand and agrees to the transition plan. Document accordingly in medical record.

·         Coordinates planning an evaluation among various disciplines responsible for patient care.

·         Responsible for coordinating family meetings when requested by the physician, family, or nursing team in an effort to provide a smooth transition to the next level of care and provide transparency in the transition plan.

·         When identified during the initial transition planning assessment by either the  RN, provider social worker the MSW social worker may provide psychosocial interventions and document accordingly.

·         the Social Worker remains available to answer any questions or provide new referrals if necessary. Knowledge of social and physical factors that affect functional status at discharge is essential in delivering a comprehensive and successful discharge plan. The Social Worker has a broad knowledge of local and federal community resources to help assist in safe discharges. Maintaining a complete and accurate file of appropriate community-based services, supports, and facilities where the patient can be transferred or referred. These services, supports, and facilities include Nursing Facility (NF) or Skilled Nursing Facility (SNF) care, long-term acute care, rehabilitation services, home Health care, Hospice, or other appropriate care.Identifies needed community services and coordinates patients’ needs with the appropriate service. 

·         Provide and assist the multidisciplinary team to help patient and family member’s cope with patient’s illness, diagnosis, treatment.

·         Provides assistance and support to patients and families with life situations including emotional, mental and substance abuse disorders. 

·         Negotiates care issues as appropriate about indigent issues, resource availability. 

·         Facilitate / participate in patient and family care conferences as needed.

·         Facilitate/participate in support groups.  

·         Coordinate, plan and facilitate care transition upon discharge.

·          

·         Performs other duties as assigned.

Team Member Competencies

Establishing Relationships

Builds effective networks, working relationships, and alliances in order to collaborate effectively within department and organization.  Can relate to all kinds of people regardless of background; find topics and common interests that can be used to build rapport with others.

Peer Support

Provides guidance and feedback to help others strengthen knowledge/skills needed to accomplish tasks, solve problems, and perform effectively within the team. 

Inspiring and Motivating Others

Fosters commitment and cohesiveness by facilitating cooperation and working as a team within the organization toward goal accomplishments.  Work well with others, build consensus, and ensure cooperation to complete tasks and positive workflow. 

Demonstrating Emotional Intelligence

Exercises self-leadership, self-awareness, and self-regulation; manages emotions so that they are expressed appropriately; leads others by showcasing adaptability, empathy, and social skills.

Acting with Integrity

Interacts with others in a way that is seen as direct and truthful; ensures confidence in individual and organizational motives and representations.  Acts in a way that is consistent with personal and organizational values by keeping confidence, promises, and commitments.  Clearly states goals and beliefs; informs people of their true intentions, does what they say they will do; follows through on commitments.

Being a Champion for Change and Innovation

Supports people in their efforts to try new things.  Things creatively, generates novel and valuable ideas and uses these ideas to develop new or improved processes. Accepts new ways of doing things and adapts to change.

Communicating Effectively

Speaks and writes clearly, conveys information in a concise, organized, and logical manner.  Is adept at tailoring the message to fit the interests and needs of the audience.  Listens attentively and exercises tact, discretion, and diplomacy when interacting with members of the department and organization.

Promoting Diversity and Inclusion

Treats all people with dignity and respect.  Demonstrates an open-minded approach to understanding people regardless of their gender, age, race, national origin, religion, ethnicity, disability status, or other characteristics.  Challenges bias and intolerance.  Develops all-inclusive groups in the realms of social interaction and communication.  Shows respect for the beliefs of others; encourages and promotes practices that support cultural diversity; discourages behaviors or practices that may be perceived as unfair, biased, or critical toward people with certain backgrounds.

Physical Requirements

Requires sitting for long periods of time, also stooping, bending, standing and stretching. Must have manual dexterity for typing and computer data entry.  Able to work under a stressful environment, work independently, capable of making sound decisions, be detail oriented, alert and self motivated. Ability to push/pull up to 40lbs., carry and lift up to 20lbs.                                                                      

Threshold Requirements

• These threshold requirements are required and completed yearly basis
  • Annual Joint Commission mandatory education requirements, in-service and health requirements including attendance at new employee orientation
  • TB/PPD Surveillance Program
  • Maintenance of required professional licensing and/or certification(s).

This is not necessarily an extensive list of all responsibilities, skills, duties, requirements, or working conditions associates with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or require that other or different tasks be performed when circumstances change (i.e. emergencies, changes in personnel, workload, rush jobs or technical developments). I have reviewed these job requirements and verify that I can perform all essential functions of this position.