Close Date: Sunday, June 07, 2026 12:00 AM
Department: Charlotte Water Department
Salary: $96,323.00 - $120,404.00 Commensurate with Experience
Welcome to the City of Charlotte
Charlotte is America’s Queen City, opening her arms to a diverse and inclusive community of residents, businesses and visitors alike. Here you will find a safe, family-oriented city where people work together to help everyone thrive. The mission of the City of Charlotte is to deliver quality public services and promote the safety, health, and quality of life for all residents.
Our guiding principles include:
Attracting and retaining a skilled and diverse workforce
Valuing teamwork, openness, accountability, productivity, and employee development
Providing all customers with courteous, responsive, accessible, and seamless quality services
Taking initiative to identify, analyze, and solve problems
Collaborating with stakeholders to make informed decisions
SUMMARY
Responsible for defining and improving user business requirements through technology while leading the design, development, and support of enterprise data solutions. This role provides advanced technical leadership in application development, data integration, and data pipeline engineering to support a centralized data ecosystem.
The salary for this position is $108,363.60 to $120,403.99 commensurate with experience
ESSENTIAL DUTIES & RESPONSIBILITIES
Application Development & System Integration
Develop and maintain custom applications, interfaces, and configurations either in AWS/Cloud environments or on-prem.
Support integration of business systems, including asset management, GIS, and customer platforms
Design and implement APIs to integrate third-party systems
General knowledge/understanding of development and support of solutions in the cloud, on-prem, or cloud-to-cloud environments
Serve as a technical expert in work and asset management systems
Data Engineering & Data Pipeline Development
Design, build, and maintain ETL/ELT data pipelines
Ensure data quality and performance for analytics and AI use
Support development of AI-ready datasets
Implement data governance and monitoring practices
Business Analysis & Solution Design
Partner with stakeholders to define requirements
Perform systems analysis and recommend improvements
Lead design sessions and evaluate technologies
Provide advanced support for applications and data systems
Troubleshoot issues and coordinate resolutions
Develop and execute test plans
Maintain system security and data integrity
Leadership & Project Coordination
Lead projects, including scope and schedule
Provide guidance to team members
Support business case development
Performs related work as required.
MINIMUM QUALIFICATIONS
Required Education and Experience
High School Graduate or Equivalent
Seven (7) experience in application development, business analysis, requirements definition, and information technology support
OR
Bachelor’s degree from an accredited college or university in Information Technology, Computer Science, or a directly related field
At least three (3) years of experience in application development, business analysis, requirements definition, and information technology support
PERFERRED QUALIFICATIONS:
Bachelor’s degree from an accredited college or university in Information Technology, Computer Science, or a directly related field
At least three (3) years of experience in application development, business analysis, requirements definition, and information technology support
Any equivalent combination of training, education, and experience that provides the required skills, knowledge, and abilities
Required Licenses or Certifications
NC valid driver's license
COMPETENCIES FOR SUCCESSFUL PERFORMANCE OF JOB DUTIES
Knowledge of:
Knowledge/Experience with ESRI
Knowledge/Experience with Boomi
Knowledge/Experience with AI & Data Warehousing
Cityworks AMS, Respond, PLL, Public Access, Cityworks Plug-Ins
Web and Application development with .NET (framework and Core C#) and Python
JavaScript, HTML, CSS, XML
SQL for SQL Server
Extract, Load, and Transform procedures for data (SSIS, Python)
Familiar with Agile procedures
Proficient in API & SDK integration technologies
SQL Server Reporting Services (SSRS), Crystal Reports
Relational database concepts and designs
Principles and practices of business analysis and business process improvement
Client-server technology and applications, basic database structure, technical systems analysis, and design
Information technology best practices, standards, and terminology
Project management life cycle
Software testing and quality assurance practices
English grammar, spelling, and punctuation
Modern office procedures, methods, and computer equipment
System life cycle management
Skill in:
Interpersonal skills necessary to develop and maintain effective and appropriate working relationships
Performing a variety of duties, often changing from one task to another of a different nature
Project coordination/management
Analysis and troubleshooting
Customer Service
Leadership
Delivering group and one-on-one training
Ability to:
Meet the schedules and deadlines of the work
Understand and carry out oral and written directions
Accurately organize and maintain paper documents and electronic files
Maintain the confidentiality of information and professional boundaries
Communicate effectively, both orally and in writing
Ability to communicate technical expertise to all levels of users
Evaluate software to determine efficiency, reliability, and compatibility with existing systems
Research, develop, and document technical design specifications
Plan, develop, and write operational procedures and manuals
Generate reports on financial and budgeting decisions
Identify opportunities for organizational or process improvement
CONDITIONS OF EMPLOYMENT
The City’s Background Check Policy requires background checks to be conducted on final internal or external candidate(s) applying for any position with the City of Charlotte. The type of information that will be collected as part of a background check includes, but is not limited to: reference checks, social security verification, education verification, criminal conviction record check, and, if applicable, a credit history check, sex offender registry and motor vehicle records check.
Background checks must be in compliance with all federal and state statutes, such as the Fair Credit Reporting Act (FCRA). The checks must be consistent with the guidelines set forth by these laws requiring organizations to obtain a candidate’s written authorization before obtaining a criminal background report, motor vehicle records check or credit report; and to properly store and dispose of information derived from such reports.
Final candidates must pass a pre-employment drug-screening test and physical examination. During the selection process, candidates may be asked to take a skills test, and/or participate in other assessments.
The City of Charlotte is an Equal Opportunity Employer and does not unlawfully discriminate on the basis of race, religion, color, sex, national origin, marital status, age, disability, sexual orientation, political affiliation or on the basis of actual or perceived gender as expressed through dress, appearance, or behavior.
Our culture is to serve the community honorably.
HOW TO APPLY
Apply online.
Federal law requires employers to provide reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job.
You are welcome to visit the City of Charlotte Human Resources Department lobby, where self-service application kiosks are available. They are located in our office at 700 East 4th Street, Suite 200, Charlotte, NC 28202. We are open Monday through Friday, from 9:30 a.m. to 3:30 p.m. (EST), excluding official City holidays.
For questions about your application or the hiring process, please email Careers@ci.charlotte.nc.us
The City of Charlotte is committed to making our services and programs accessible to all. Upon request, auxiliary aids, written materials in alternate formats, language access, and other reasonable accommodations or modifications will be provided. To make a request, please fill out the Innovation & Technology ADA request form or call 704.336.4120.
BENEEFITS
The City of Charlotte provides a comprehensive benefits package to eligible employees.
Click here to learn more about the City of Charlotte’s benefits.
The City of Charlotte is a drug and alcohol-free workplace.