Want to know if this job is worth applying to?
תל־אביב–יפו, מחוז תל אביב, ישראל
Hybrid
Riskified empowers businesses to unleash ecommerce growth by taking risk off the table. Many of the world’s biggest brands and publicly traded companies selling online rely on Riskified for guaranteed protection against chargebacks, to fight fraud and policy abuse at scale, and to improve customer retention. Developed and managed by the largest team of ecommerce risk analysts, data scientists and researchers, Riskified’s AI-powered fraud and risk intelligence platform analyzes the individual behind each interaction to provide real-time decisions and robust identity-based insights.
Riskified is proud to work with incredible companies in virtually all industries including Booking.com, Acer, Gucci, Lorna Jane, GoPro, and many more.
We thrive in a collaborative work setting, alongside great people, to build and enhance products that matter. Abundant opportunities to create and contribute provide us with a sense of purpose that extends beyond ourselves, leaving a lasting impact. These sentiments capture why we choose Riskified every day.
The Dispute Team owns what happens after a chargeback lands. We build Dispute Resolve and the Chargeback Management System (CBMS): the platform through which merchants and Riskified's own dispute operators receive chargebacks, decide whether to fight them, generate compelling evidence, submit it to the bank through payment gateways, and track the outcome to financial close.
Our domain is the full dispute lifecycle: pre-dispute alerts, chargeback ingestion and order matching, a rules-based representment decision engine, evidence generation (templated and LLM-based), gateway submission, second chargebacks and arbitration, and reimbursement when Riskified carries the liability. Under the hood this is an event-driven system of Scala and TypeScript (NestJS) microservices on Kafka, backed by CockroachDB and Elasticsearch, with a React console on top.
This role requires strong technical execution paired with genuine curiosity about how card-network disputes work.
We are a fast-growing and dynamic tech company with 750+ team members globally. We value collaboration and innovative thinking. We’re looking for bright, driven, and passionate people to grow with us.
Our Tel-Aviv team is currently working in a hybrid of remote and in-office work. We have recently moved to our new space in Tel Aviv - check it out here!
Some of our Tel Aviv Benefits & Perks:
Geektime: Riskified Goes Public
Walla!: Happy Hour at the Riskified Offices
Geektime Insider: A look at Riskified Tel Aviv
Globes: Riskified to contribute the highest amount up to date to Tmura
Globes: Riskified is among Israel’s fastest growing companies
TechCrunch: Riskified Prevents Fraud on Your Favorite E-commerce Site
Riskified is deeply committed to the principle of equal opportunity for all individuals. We do not discriminate based on race, color, religion, sex, sexual orientation, national origin, age, disability, veteran status, or any other status protected by law.