## **At Pylon, we're building the future of B2B Post Sales.**
We’re building the all-in-one B2B post-sales support platform powered by conversational data and layered with intelligence to help our customers run their operations in real-time.
We’re backed by a16z, BCV, General Catalyst, Y Combinator.
Currently more than 1000 companies including Linear, Cognition (makers of Devin), Modal Labs, and [Incident.io](http://Incident.io) run their support and customer success workflows with Pylon. You'll also find us on the [Enterprise Tech 30 List](https://www.enterprisetech30.com/).
Our product has a very large problem space so there’s a ton of stuff to build and take ownership of - we’d be excited to get your help as we're hiring several extremely talented software engineers across the stack.
## **In this role, you will...**
- Build the platforms that power Pylon's AI features - prompt executions, search infra, and more!
- Improve LLM observability - AI evals (online and offline), scorers, and set up Pylon's AI for the next wave of scaling
- Improve the quality and performance of AI features
## **You might be a fit if the below describes you...**
- You dislike meetings and would much rather focus your time on building, being productive, and shipping code
- You have strong engineering fundamentals, code efficiently, and you know what you're great at and what you're less great at
- You thrive when you have autonomy, own as many of the details as possible, and project manage your own work
- You're in SF or you're willing to relocate, you love working in-person, and you're serious about joining us to build a culture we'll all love
- We work with React, Golang, GraphQL, and AWS
- You'll join a strong technical team of senior engineers from places like Samsara, Affinity, and Airbnb.
## **Our perks**
🏥 Fully covered medical, dental, and vision insurance for employees
🏦 401(k) retirement plan
🚆 Commuter benefits
🌱 Parental leave
🏝️ 14 company holidays + unlimited PTO
🗺️ Annual offsite
🍽 Lunch, dinner, and snacks at the office
🏋️ Fitness stipend
## **More about Pylon**
**Funding:** Series B led by a16z and BCV ($51M total raised)
**Founders:** [Advith Chelikani](https://www.linkedin.com/in/advith/), [Robert Eng](https://www.linkedin.com/in/robert-eng/), and [Marty Kausas](https://www.linkedin.com/in/martykausas)
**Team:** Currently 90 and growing!
Visa sponsorship is not available for this role.
