Software Engineer I - Web Services

Accountabilities

• Build, test, maintain, and enhance straightforward software applications and web-based systems while following established engineering standards and guidance.

• Develop and modify application logic, troubleshoot issues, integrate components, and support successful implementation of system improvements.

• Apply software engineering fundamentals, security standards, source-code management practices, design patterns, and software development lifecycle processes.

• Develop an understanding of clinical, business, and research workflows to help create appropriate and effective technology solutions.

• Build expertise across CMS, DAM, search, and other web-focused platforms while continuing to learn relevant tools, libraries, technologies, and engineering practices.

• Provide responsive end-user support, monitor service-level commitments, collaborate on incident resolution, and escalate issues appropriately.

• Follow established change-management procedures and demonstrate timely, effective, and customer-focused communication with users and stakeholders.

• Collaborate with vendors when needed to support and enhance technology investments and resolve customer issues.

• Participate in a rotating 24-hour on-call schedule and respond to support needs with appropriate urgency.

• Execute assigned project activities with a strong focus on quality and timeliness, communicate progress through project-management tools, and follow required time-tracking and project procedures.

Requirements

• Bachelor’s degree required; no prior professional experience is required for this entry-level position.

• A degree in computer science, statistics, applied mathematics, data management, information systems, information science, or another quantitative discipline is preferred.

• Foundational knowledge of software engineering concepts, including SDLC practices, design patterns, source-code management, application development, and software architectures.

• Familiarity with modern web development technologies such as React, SharePoint, CSS, HTML, JavaScript, Bootstrap, and Tailwind is preferred.

• Interest in or exposure to CMS, DAM, search, and other web-focused technologies is beneficial.

• Strong problem-solving, analytical, organizational, communication, and customer-service skills.

• Ability to learn new technologies and business processes, follow established procedures, manage priorities, and work effectively with more experienced engineers.

• Ability to communicate project status clearly, collaborate across teams, respond effectively to support issues, and maintain a high standard of quality.

• Willingness and ability to work in a hybrid environment with regular on-site presence and participate in a rotating 24-hour on-call schedule.

Benefits

• Expected starting pay range of $76,336 to $97,489.60 annually, with starting compensation based on experience, skills, and equity.

• Additional compensation and differentials may apply depending on schedule, on-call, weekend, or other applicable requirements.

• Full-time, regular employment with a 40-hour weekly schedule.

• Hybrid work arrangement combining remote work with regular on-site presence based on business needs.

• Opportunities for professional development and hands-on learning alongside experienced software engineers.

• Exposure to modern software engineering practices, Agile methodologies, web technologies, and healthcare technology systems.

• Opportunity to contribute to technology supporting clinical care, research, and business operations.

• Collaborative environment focused on innovation, continuous learning, and responsible use of emerging technologies.

• Reasonable accommodations are available for qualified individuals with disabilities during the application process.