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Richardson, Texas, United States
Hybrid
At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you.
Workforce Management (WFM) Engineering Team
📍 Richardson, TX (Hybrid – 2 days in office)
At NICE, we're redefining how software gets built.
We're looking for a Software Engineer who is passionate about both modern software engineering and the emerging world of AI-powered development. You'll join our Workforce Management (WFM) engineering team and play a key role in designing scalable backend services while helping shape the AI development ecosystem that powers our engineering organization.
This is more than a traditional software engineering role. You'll help create intelligent development workflows, build agentic tooling, optimize AI-assisted engineering practices, and influence how teams leverage generative AI to accelerate innovation.
If you love solving complex technical challenges, experimenting with cutting-edge AI technologies, and building software that impacts millions of users worldwide, we'd love to meet you.
You are naturally curious, love learning new technologies, and get excited about finding smarter ways to solve problems.
You thrive in environments where innovation, experimentation, and continuous improvement are encouraged. You are comfortable navigating ambiguity, adapting to changing priorities, and turning complex challenges into practical solutions.
Most importantly, you're energized by the opportunity to help define the future of software engineering through AI.
Help build solutions used by leading organizations around the world while shaping how modern software teams leverage AI.
You'll have the opportunity to directly impact the development tools, workflows, and AI capabilities used across engineering teams.
Collaborate with highly skilled engineers, experiment with emerging AI technologies, and work on challenging problems that accelerate your technical growth.
We value curiosity, creativity, ownership, and continuous improvement. Great ideas can come from anyone, and you'll have the freedom to explore them.
Enjoy NiCE-FLEX!
At NiCE, we work according to the NiCE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere. This role is located in our Richardson, TX office https://www.nice.com/company/global-locations
About NiCE
NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NiCE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions.
Known as an innovation powerhouse that excels in AI, cloud and digital, NiCE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries.
NiCE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.