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Sydney, New South Wales, Australia
Hybrid
INTRODUCTION TO EVERNORTH:
Evernorth Health Services India, established in Hyderabad in 2024, is an innovation hub for Evernorth Health Services, the pharmacy, care and benefits division of The Cigna Group. The innovation hub will support innovation-focused areas, such as generative AI, product development, process improvement, analytics, and software engineering across The Cigna Group and its businesses. Evernorth Health Services India builds on The Cigna Group’s existing presence in India.
About Evernorth Health Services:
Evernorth Health Services (Evernorth) is the pharmacy, care and benefits solution division of The Cigna Group - a Fortune 16 global health company with 75,000 employees, 186 million customers in more than 30 countries and jurisdictions around the world. Evernorth exists to make the prediction, prevention, and treatment of illness and disease more accessible to millions of people. We do this by creating and connecting premier health services offerings, such as benefits management, pharmacy, care solutions, insights and intelligence.
About Cigna:
The Cigna Group is a global health company committed to improving the health and vitality of individuals and communities around the world and includes products and services marketed under its Cigna Healthcare and Evernorth Health Services subsidiaries. Cigna Healthcare is the health benefits provider of The Cigna Group, serving customers and clients through its U.S. Employer, U.S. Government, and International Health business. Evernorth Health Services is the pharmacy, care and benefits solution division of The Cigna Group.
Software Engineering Advisor
Position Overview
As a Advisor, you will be involved in design, development, testing of Pega PRPC (Pega Rules Process Commander) and related infrastructure. You will be in direct contact with technical leads, delivery managers, system architects, and team members. This role is empowered and accountable for triage, debugging, surveillance and monitoring. Expectations include innovation and critical thinking driving towards efficient solutions for complex business needs within Evernorth’s healthcare platform.
Responsibilities
Analyze, design, and support implementation of business-specific Pega solutions and frameworks.
Implement technical solutions on Pega 8.8.x and Pega Healthcare Management.
Create reusable components that can be leveraged across the enterprise for top-notch customer experience.
Translate complex business requirements into functional technical requirements using PegaSystems BPM methodology.
Implement Pega integration services, case management, GetNext, and Agents features.
Perform regular code and design reviews to ensure quality and adherence to guardrails.
Assist with planning and execution of unit, integration, and user acceptance testing.
Support packaging and deployment of releases across environments.
Develop, refine, and tune integrations between applications.
Provide third-level support to business users and monitor performance of internal systems.
Attend scrum ceremony meetings and design sessions; maximize application efficiency.
Mentor teams and drive professional growth across technical and operational domains.
Qualifications:
13 - 16 years of Pega technology and Pega PRPC implementation experience.
8+ years of software architecture experience.
College degree (Bachelor) in Computer Science or related field.
In-depth technical understanding of Pega Rules Process Commander (PRPC).
Pega certified CSSA or LSA with strong knowledge of Java frameworks.
Proven experience in building and implementing enterprise-level business solutions.
Experience in all phases of software development: design, configuration, testing, debugging, implementation, and support.
Experience in business process modeling or flow charting.
Solid communication and presentation skills.
Preferred Qualifications:
Pega LSA (Lead System Architect) certification.
Experience with Pega Healthcare Management modules.
Healthcare domain expertise.
Industry / Domain Experience Needed:
Demonstrated experience in enterprise Pega implementations at scale.
Ability to navigate a geographically diverse team and communicate effectively.
Familiarity with healthcare business processes and regulatory requirements.
Passion for innovation and driving continuous improvement.
Location & Hours of Work
Full-time position, working 40 hours per week. Primarily based in the Innovation Hub in Hyderabad, India, with flexibility to work remotely as required (Hybrid).
Equal Opportunity Statement
Evernorth is an Equal Opportunity Employer actively encouraging and supporting organization-wide involvement of staff in diversity, equity, and inclusion efforts to educate, inform and advance both internal practices and external work with diverse client populations.
About Evernorth Health Services
Evernorth Health Services, a division of The Cigna Group, creates pharmacy, care and benefit solutions to improve health and increase vitality. We relentlessly innovate to make the prediction, prevention and treatment of illness and disease more accessible to millions of people. Join us in driving growth and improving lives.