Software Engineering Director - Elavon POS

 

At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions, enabling the communities we support to grow and succeed in the right ways, all more confidently and more often—that’s what we call the courage to thrive.   We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive. Try new things, learn new skills and discover what you excel at—all from Day One. 

As a wholly owned subsidiary of U.S. Bank, Elavon is committed to building the platforms and ecosystems that help over 1.5 million customers around the world to achieve their financial goals—no matter what they need. From transaction processing to customer service, to driving innovation and launching new products, we’re building a range of tailored payment solutions powered by the latest technology. As part of our team, you can explore what motivates and energizes your career goals: partnering with our customers, our communities, and each other. 

Job Description

Key Responsibilities

• Lead the technology strategy, architecture vision, and engineering roadmap for the next-generation Elavon Point of Sale (POS) platform. 

• Drive modernization of POS products and platforms, delivering scalable, cloud-native, API-first solutions that enhance merchant experiences. 

• Lead global engineering teams responsible for application development, platform engineering, integrations, and production operations.

• Establish and scale engineering best practices including DevSecOps, CI/CD, SRE, observability, automation, and quality engineering.

• Champion AI-first software engineering, leveraging AI-assisted development, testing, automation, and operational intelligence to improve productivity and speed-to-market. 

• Own platform reliability, resiliency, security, performance, incident management, disaster recovery, and operational excellence.

• Partner with Product, Business, Risk, Operations, and Executive Leadership to define priorities, align investments, and drive measurable business outcomes.

• Lead cloud transformation initiatives utilizing modern architectures, microservices, and enterprise technology standards that support future growth.

• Build, coach, and retain high-performing engineering leaders and teams while fostering a culture of innovation, accountability, inclusion, and continuous learning.

• Establish engineering KPIs, workforce plans, vendor strategies, and governance frameworks while influencing enterprise technology direction and investment decisions.

 

Basic Qualifications
- Bachelor's degree, or equivalent work experience
- 12 or more years of relevant software engineering experience
- Eight or more years of experience leading multiple software engineering teams

Preferred Skills/Experience

• Experience with Point of Sale (POS), Merchant Acquiring, Payments, FinTech, or Digital Commerce platform experience

• Software Engineering Leadership with experience managing large, global engineering organizations

• AWS Cloud Architecture, cloud modernization, and large-scale digital transformation initiatives

• Microservices, Distributed Systems, API-First Design, and Event-Driven Architectures

• DevSecOps, CI/CD, Test Automation, Infrastructure as Code, and Modern SDLC Practices

• Site Reliability Engineering (SRE), Observability, Monitoring, Incident Management, and Platform Resiliency

• AI/Generative AI, AI-Assisted Development, Intelligent Automation, and Responsible AI Governance

• Experience delivering highly available, secure, customer-facing applications in regulated environments

• Strong executive communication, strategic planning, stakeholder management, and cross-functional leadership skills

• Experience with vendor management, workforce strategy, financial planning, and large-scale technology investment decisions

Location expectations 
This role requires working from a U.S. Bank location three (3) or more days per week.

If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants.

Benefits: 

Our approach to benefits and total rewards considers our team members’ whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following:

• Healthcare (medical, dental, vision)

• Basic term and optional term life insurance

• Short-term and long-term disability

• Pregnancy disability and parental leave

• 401(k) and employer-funded retirement plan

• Paid vacation (from two to five weeks depending on salary grade and tenure)

• Up to 11 paid holiday opportunities

• Adoption assistance

• Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

Review our full benefits available by employment status here.

U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law.

E-Verify

U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program.

 

The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401(k) contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $186,150.00 - $219,000.00

U.S. Bank will consider qualified applicants with arrest or conviction records for employment. U.S. Bank conducts background checks consistent with applicable local laws, including the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act as well as the San Francisco Fair Chance Ordinance. U.S. Bank is subject to, and conducts background checks consistent with the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA). In addition, certain positions may also be subject to the requirements of FINRA, NMLS registration, Reg Z, Reg G, OFAC, the NFA, the FCPA, the Bank Secrecy Act, the SAFE Act, and/or federal guidelines applicable to an agreement, such as those related to ethics, safety, or operational procedures.

Applicants must be able to comply with U.S. Bank policies and procedures including the Code of Ethics and Business Conduct and related workplace conduct and safety policies.

Posting may be closed earlier due to high volume of applicants.