Position Summary:
Software Quality Engineer 2 provides support to Illumina’s software development teams to ensure product software is developed in compliance with Illumina’s policies/procedures and applicable regulatory requirements (e.g., 21CFR820, QMSR) and International Standards (e.g., ISO 13485, IEC 62304).
The role supports execution of software quality activities across assigned program(s), ensuring deliverables are completed on time and in compliance with established processes. The engineer works closely with cross-functional teams and contributes to continuous improvement of software quality practices.
Tasks and Responsibilities:
Provide software quality support across the Software Development Life Cycle (SDLC) for assigned program(s)
Collaborate with cross-functional teams (Software Development, Program Management, Product Security, etc.) to support execution of quality activities
Provide support on software development projects through review and approval of deliverables, including:
Software Development Plans, Verification Plans, Validation Plans
Product/Software Requirements
Software Architectural and Design Documents
Test Protocols, Requirement Traceability Matrix, Test Reports
Cybersecurity and risk-related documentation
Assist teams in determining verification and validation needs and requirements
Participate in software risk management activities throughout the product lifecycle
Participate in design reviews to support effective development, transfer, and maintenance of software products
Provide support for software-related quality issues (e.g., complaints, CAPA), including investigation and resolution activities
Identify opportunities for process improvements and support implementation of continuous improvements in the Software Quality Program
Support development and delivery of training on software quality processes and practices
Provide support for new technology areas (e.g., AI/ML, Cybersecurity, Cloud) as applicable to software systems and tools
Support internal and external audits related to product software and software quality processes
Escalate risks and issues as appropriate to ensure timely visibility and resolution
Support other areas of the Quality System and perform additional tasks as defined by management
All listed tasks and responsibilities are deemed essential functions to this position; however, business conditions may require reasonable accommodation for additional tasks and responsibilities.
Preferred Education:
Bachelor’s degree in Computer Science, Software Engineering, Bioinformatics, Biomedical or related discipline
Job Requirements:
2+ years’ experience in (software) quality engineering or related role in a regulated industry
Working knowledge of applicable industry standards and regulations (e.g., IEC 62304, ISO 13485, 21 CFR)
Basic understanding of software development lifecycle (SDLC) processes and software engineering best practices
Ability to execute assigned quality tasks with guidance and direction
Experience working with cross-functional teams in a collaborative environment
Good interpersonal, verbal, and written communication skills
Ability to apply core Quality Engineering principles, including documentation and risk management basics
Ability to work in a fast-paced and dynamic environment
Experience in a global delivery model preferred
Occasional travel may be required
Willingness to work in shifts to support the US region (No night shift required)