Software Relationship Manager

Job Description

Ready to take your career global? 

Make your mark with one of the biggest names in payments. At Global Payments, you help businesses grow by transforming how they accept and manage payments. As a B2B Outside Sales Representative on the Genius® team, you bring innovative solutions directly to business owners and create a real, measurable impact on their day-to-day operations. 

You will join a team powered by energy, curiosity, and shared success. You will learn from experienced people leaders, build meaningful connections, and grow your career in a global business that is always evolving. Every conversation you lead and every relationship you build moves the future of commerce forward. 

In this role, you’ll drive new business, shape client success and own outcomes that increase revenue, improve operations, and create long-term value. You will lead the full sales cycle, influence decision-making and bring the power of Genius® to life for businesses across your market. 

What you’ll own 

• Drive new business growth by creating opportunities through field outreach, digital engagement and local networking 

• Own the full sales cycle, turning conversations into revenue and delivering consistent results in your territory 

• Build trusted relationships with business owners, positioning yourself as a go-to advisor who understands their goals 

• Deliver compelling, value-driven presentations that show how Genius® improves operations, increases loyalty and fuels growth 

• Shape your territory strategy using market insights, strengthening your pipeline and accelerating deal momentum 

• Expand Global Payments’ impact by introducing innovative solutions that help businesses operate smarter and grow faster 

• Strengthen long-term client value by identifying opportunities to expand solutions and deepen relationships 

• Spend up to 75% of your time in the field, creating meaningful, face-to-face connections that drive results 

What you bring 

• At least one year of success in B2B or business-to-consumer (B2C) outside sales, with a track record of delivering results 

• Strong ability to communicate, present and negotiate, both in person and virtually 

• Confidence building relationships quickly and earning trust with business owners 

• A competitive, self-driven mindset with the energy to achieve and exceed goals 

• Ability to think like a client and connect solutions to real business outcomes 

• Valid driver’s license and comfort spending up to 75% of your time in the field 

• Residence within two hours of the territory to stay connected and responsive 

It’s a bonus if you have  

• A proven ability to upsell and cross-sell existing merchants on new features, software add-ons, and hardware upgrades.  

• Experience working with the restaurant or retail industries is a plus.  

• Two full years of B2B Outside Sales experience, preferably in fintech, merchant services or Saas. 

Our perks - what we’ll bring for you 

We know it’s bigger than just your career. It’s your life and your world. That’s why we offer global benefits and programs to support you at every stage. Here’s a taste of what you can expect. 

• A competitive salary and benefits package that recognizes your contribution 

• Opportunities to grow your skills and build your career within a global business 

• Access to learning, development and on-the-job experiences that expand your expertise 

• A supportive, inclusive team environment where your ideas and input matter 

• Time to give back through community and charity initiatives 

• A global employee assistance program to support your wellbeing 

• Recognition through a global platform that celebrates your achievements. 

https://jobs.globalpayments.com/en/why-global-payments/benefits/ 

What makes a Globalpayer? 

• Globalpayers think like a client, act like an owner and win as one team. We’re curious and innovative – always finding better ways to deliver impact. We empower each other to make decisions, and it’s our passion that drives excellence in everything we set out to do. 

• Come and be part of an ever-evolving company and get dynamic opportunities that go beyond borders. 

• Does this sound like you? Then you sound like a Globalpayer. Apply now to take your career global. 

Diversity and EEO Statements  

Global Payments is an organization that stands against racism, intolerance and injustice in all its forms — one that respects, honors and celebrates the diversity of our team members and the differences among us. Our commitment to fostering a company culture that values and respects Inclusion and Diversity is steadfast. Standing together as one company, we will continue to work to drive positive change for the communities in which we live and work and stamp out injustice.   

Global Payments is an equal opportunity employer. Global Payments provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other basis protected by law. Those applicants requiring reasonable accommodation to the application and/or interview process should notify a representative of the Human Resources Department. 

Candidates in Washington should refer to the Washington Fair Chance Act Guide for Employers and Applicants (https://agportal-s3bucket.s3.us-west-2.amazonaws.com/Civil%20Rights%20Division/Fair%20Chance%20Act/…) 

Compensation  

Ready to grow your career and your paycheck? Here’s the breakdown  

• Base Salary pay is $50,000 per year.  

• Residual Income: Keep earning monthly from the accounts you build.  

• Annual On-Target Earnings (OTE): $90k-150 plus 

• Your total compensation will depend on your skills, performance, and territory. 

#LI-DC1  

#LI-Hybrid 

EEOC Statement

Global Payments is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here.

If you are made a conditional offer of employment and will be working in the United States, you will be required to undergo a drug test. In developing this job description care was taken to include all competencies and requirements needed to successfully perform the position. Reasonable accommodations will be provided for individuals with qualified disabilities both during the hiring process, as well as to allow the individual to perform the essential functions of the job, if hired.

Washington Candidates: Click here for information on the Fair Chance Act.