Why SailPoint & Role Mission
At SailPoint, we empower the largest, most complex organizations in the world by putting identity at the center of security and IT. Our customers include global financial institutions, government entities, critical infrastructure operators, and pharmaceutical enterprises.
As a Solution Architect in our Japan Professional Services team, you will serve as the lead technical authority for designing, integrating, and deploying SailPoint’s identity governance solutions—spanning our on-premises enterprise platform (IdentityIQ) and our SaaS platform (Identity Security Cloud / Atlas) with a focus on our Cloud Solution.
In Japan, this role carries a strategic dual mission:
- Direct Technical Authority: Architecting robust, scalable identity governance frameworks for leading Japanese enterprises, ensuring optimal lifecycle management, RBAC/ABAC models, and regulatory compliance (including J-SOX).
- Partner Ecosystem Enablement: Guiding, upskilling, and governing certified Japanese System Integrators (SIs) and Global System Integrators (GSIs) to ensure co-delivered projects meet global architectural benchmarks.
Core Responsibilities & Allocation
Architectural Design & Deployment Leadership (40%)
- Lead effective technical requirement discovery sessions with Japanese enterprise stakeholders; translate complex business use cases into robust identity architecture, data schemas, and integration designs.
- Author comprehensive architecture blueprints: High-Level Design (HLD), Low-Level Design (LLD), Data Mapping, and Integration Specifications.
- Design and implement complex integrations between SailPoint and target enterprise systems (Active Directory, LDAP, Entra ID, SAP, Workday, ServiceNow, AWS, Azure, GCP).
- Guide both core workflow/rule development (Java, BeanShell, SQL) and modern SaaS extension development (REST APIs, SCIM, TypeScript/NodeJS, Webhooks).
Delivery Governance & Enablement (25%)
- Educate and enable tier-1 Japanese implementation partners (such as CTC, NTT DATA, Hitachi Solutions, Fujitsu, and GSIs) on SailPoint deployment methodology, product architectures, and configuration best practices.
- Perform technical code reviews, design audits, and architecture sign-offs on partner-led or SailPoint-led customer implementations.
- Act as the senior technical escalation contact during critical project phases, proof-of-concept (PoC) transitions, and production cutovers.
Project Scoping & Delivery Assurance (20%)
- Collaborate with Engagement Managers, Project Managers and peer Solution Architects to define project scope, work breakdown structures (WBS), estimates, and technical risk mitigation plans.
- SIT planning based on requirements and HLD, and development of comprehensive test cases.
- Reviewing configurations and code created by consultants and implementers, and providing support for their technical growth.
- Steer user acceptance testing (UAT), performance tuning, security vulnerability remediation, and production cutover planning.
- Keep project technical scope deviations within defined tolerances (≤10%≤10%).
Client Advisory & Cross-Functional Feedback (15%)
- Act as a trusted technical advisor for Japanese IT Directors, CISOs, and enterprise architects, translating identity governance principles (RBAC, SoD, least-privilege) into strategic roadmaps.
- Act as the voice of the Japanese customer to Global Product and Engineering teams, facilitate the localization of content, or advocating for localization features, character encoding standards, and regional cloud capabilities.
Performance Roadmap
Day 1–30: Ramp-Up & Product Immersion
- Complete comprehensive product training on SailPoint IdentityIQ and Identity Security Cloud (ISC).
- Review SailPoint deployment archives in English and Japanese language, standard partner co-delivery models, and regional project repositories.
- Establish working cadence with local Japan Sales Engineering, APJ Professional Services leadership, and local account teams.
Day 31–60: Certification & Shadowing
- Milestone: Attain official SailPoint Certified Engineer credential (IdentityIQ or Identity Security Cloud).
- Shadow a Senior Architect on two active Japanese enterprise customer engagements across discovery and design phases.
- Deliver an internal technical simulation (architecture presentation and custom connector design) to APJ peers.
- Demonstrate ability to make use of relevant internal messaging channels, email distribution lists, AI tool and other online resources to request and gain a basic level of self--sufficiency in locating relevant information, validating the understanding on SailPoint technologies and internal processes.
Day 61–90: Autonomous Engagement
- Milestone: Assume lead architect accountability for an active customer onboarding or expansion engagement in Japan.
- Conduct first independent design review for an authorized implementation partner.
- Ramp billable/customer advisory utilization to target run rate (65%−75%65%−75%).
Day 91–180: Delivery Maturity & Partner Workshop
- Guide at least one enterprise project to milestone sign-off with customer satisfaction (CSAT)≥90%≥90%.
- Organize and co-lead a dedicated technical enablement and best-practices workshop for partner engineers in Tokyo.
- Attain secondary SailPoint Solution Architect certification.
Day 181–365: Trusted Advisor & Ecosystem Leadership
- Deliver multiple successful enterprise go-lives on schedule.
- Contribute at least two reusable assets (Solution Design document, custom connector template, localization guideline, or best-practice whitepaper) to the APJ PS asset library.
- Recognized as a trusted technical advisor by Japanese customers and certified partner leadership.
Candidate Profile & Requirements
Required Experience
- Professional Track Record: 5–7+ years in enterprise software, systems integration, or IT consulting, including 3+ years directly leading enterprise software implementations.
- Core Backend & Scripting Stack: Strong programming proficiency in Java, BeanShell/JavaScript, SQL, and relational databases (Oracle, MS SQL, PostgreSQL, MySQL).
- Identity & Directory Fundamentals: Hands-on experience with Active Directory (AD / Entra ID), LDAP directories, and Role-Based Access Control (RBAC/ABAC) methodologies.
- Web & Integration Protocols: Working proficiency with REST APIs, SCIM, XML, SOAP, JSON, and Web/Application Servers (Apache Tomcat, WebLogic, JBoss).
- Operating Systems: Experience deploying and configuring solutions on Windows Server and Linux/Unix distributions.
Preferred Technical Capabilities
- Modern SaaS & Cloud Extensions: Experience with NodeJS, TypeScript, Python, and front-end frameworks (React, Angular) for custom cloud integrations.
- Cloud Infrastructure: Working knowledge of AWS, Microsoft Azure, or Google Cloud Platform (IaaS/PaaS).
- Identity Product Knowledge: Direct experience with SailPoint (IdentityIQ / Identity Security Cloud) or competitive IAM/IGA platforms (Oracle OIG, IBM Security Verify, Saviynt, Ping Identity, Microsoft Entra ID).
- Enterprise Target Applications: Experience integrating complex enterprise applications such as SAP ERP, Workday, ServiceNow, or Salesforce.
Language Competencies (Japan)
- Japanese: Native. Must be capable of conducting technical discovery workshops in Japanese, authoring detailed Japanese technical documentation, and communicating effectively with senior enterprise stakeholders.
- English: Professional Working proficiency. Capable of engaging in global engineering standups, reading technical release notes, collaborating with international escalation engineers, and completing corporate training.
Education & Certifications
- Education: Bachelor’s degree in Computer Science, Software Engineering, Information Systems, or equivalent practical experience.
- Certifications (Advantageous):
- SailPoint Certified Engineer / Solution Architect
- CISSP (Certified Information Systems Security Professional)
- AWS / Azure Solutions Architect Associate or Professional
Working Conditions & Travel
- Workplace Model: Hybrid (Tokyo office / Work from Home).
- Travel Requirements: Approximately 20%–30% domestic travel (primarily Kanto metropolitan area, with occasional trips to Kansai/Nagoya) for high-touch customer workshops and partner sessions. Occasional international travel for regional APJ meetings or global training.
SailPoint is an equal opportunity employer and we welcome all qualified candidates to apply to join our team. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other category protected by applicable law.
Alternative methods of applying for employment are available to individuals unable to submit an application through this site because of a disability. Contact applicationassistance@sailpoint.com or mail to 11120 Four Points Dr, Suite 100, Austin, TX 78726, to discuss reasonable accommodations. NOTE: Any unsolicited resumes sent by candidates or agencies to this email will not be considered for current openings at SailPoint.
