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US MN Minneapolis Office, United States of America
Onsite
SPS Commerce is a leading provider of cloud-based supply chain management solutions, serving a global network of retail trading partners. We foster a collaborative and inclusive work environment where innovation and continuous improvement are highly valued. Join SPS Commerce and be part of a dynamic team that's transforming the global retail supply chain!
· Lead solution design workshops, translating customer needs into technical architectures and best practices.
· Build and maintain collaborative operational relationships with key stakeholders, ensuring seamless solution delivery and alignment with business objectives.
· Act as a technical escalation point, troubleshooting complex integration issues and proactively reducing support demand through data monitoring and customer engagements.
· Advocate for continuous improvement, utilizing data insights and trends to prescribe solution enhancements and improve customer outcomes.
· Lead or participate in multiple customer projects, managing priorities and adapting to shifting needs in a fast-paced environment.
· Oversee the integration of EDI systems with customer ERP, TMS, or WMS platforms (e.g., SAP, Oracle, Microsoft Dynamics), ensuring seamless data exchange.
· Act as a liaison across departments, driving cross-functional collaboration and alignment on customer projects.
· Create comprehensive technical documentation and training materials to support both customers and internal teams.
Minimum Requirements
This role follows a hybrid work model, with regular in-office presence required at our Minneapolis office.
At SPS Commerce, we are committed to ensuring that each employee's compensation reflects their unique experiences, performance, and skills in their role. The salary range for this role considers several factors, including education, relevant skills, work history, certifications, location, and more.
The annual salary range for this role is: $ 61,300.00 - 95,000.00 . The actual salary offered will be determined based on the factors listed above and may fall anywhere within the range.
SPS Commerce offers a comprehensive benefits package designed to support employees’ health, well-being, and financial security. Benefits are country-specific and aligned with local laws and market practices.
At SPS we power connections that drive the world of commerce forward, and our success depends on making strong decisions, fostering innovation, delivering unparalleled customer solutions, and driving outstanding business performance. We achieve this by creating an environment where every employee feels a true sense of belonging. We embrace diversity, equity, and inclusion, ensuring everyone feels accepted, valued, and empowered to make a meaningful impact.
We are committed to affirmative action and equal opportunity in all aspects of employment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.