Duties & Responsibilities

Act as a technical and functional resource in the sales process during engagement with prospect/customer.
Act as a liaison with the Product Managers to:
Discuss potential product development
Provide input to new product development
Receive output from product development
Provide business expertise in such processes as manufacturing, accounting and work flow analysis.
Preparing for and conducting demos along with Sales team.
Consult with sales force to provide solutions to customer requirements
Collaborate and share knowledge and expertise within the SE Community.
Working with Channel Enablement in enabling partners Solution Engineers in selling Epicor.
Responding to RFIs and RFPs on Epicor and related products.
Conduct customer and prospect webinars.
20%-50% Travel within the Region

Knowledge, Skills & Abilities

Minimum of 5 years of experience of presales within the ERP industry or equivalent operational ERP experience, you can come from channel/partner/distributor background with proven presales experience.
Background of success in supporting both direct and channel sales
Experience in Manufacturing industry is essential and knowledge in Distribution and Financial is a plus
Presentations / demonstrations skillset is a pre-requisite (someone can explain Why rather than just What)
Successful candidates may have worked for companies such as: SAP (R3 or later), Microsoft (Dynamics 365), QAD, Infor, IFS, Oracle EBS, Exact, Sage, or other ERP local companies such as Digiwin.
Fluency in Vietnamese and English is essential. Capability to communicate in other languages is an advantage

Qualifications

5+ years applicable experience and demonstrated success/knowledge
Bachelor’s degree (Holding a degree in Industrial Engineering is an added advantage)

About Epicor

At Epicor, we’re truly a team. Join 5,000 talented professionals in creating a world of better business through data, AI, and cognitive ERP. We help businesses stay future-ready by connecting people, processes, and technology. From software engineers who command the latest AI technology to business development reps who help us seize new opportunities, the work we do matters. Together, Epicor employees are creating a more resilient global supply chain.

We’re Proactive, Proud, Partners.

Whatever your career journey, we’ll help you find the right path. Through our training courses, mentorship, and continuous support, you’ll get everything you need to thrive. At Epicor, your success is our success. And that success really matters, because we’re the essential partners for the world’s most essential businesses—the hardworking companies who make, move, and sell the things the world needs.

Competitive Pay & Benefits

Health and Wellness: Comprehensive health and wellness benefits designed to support your overall well-being.

Internal Mobility: Opportunities for mentorship, continuing education, and focused career goal setting, with 25% of positions filled internally.

Career Development: Free LinkedIn Learning licenses for everyone, along with our Mentoring Program to boost your personal development.

Education Support: Geographically specific programs to balance the cost of education with the benefits of continued learning and personal development.

Inclusive Workplace: Collaborate with a diverse team in an inclusive, global workplace that fosters innovation and celebrates partnership.

Work-Life Balance: Policies built on mutual trust and support, encouraging time off to rest, recharge, and reconnect.

Global Mobility: Comprehensive support for international relocations and permanent residency processes.

Equal Opportunities and Accommodations Statement 

Epicor is committed to creating a workplace and global community where inclusion is valued; where you bring the whole and real you—that’s who we’re interested in. If you have interest in this or any role- but your experience doesn’t match every qualification of the job description, that’s okay- consider applying regardless. 

We are an equal-opportunity employer. 

Recruiter:

Danial Azizi

Solution Engineer

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