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Austin, Texas, United States
Remote only
Not Available
Since 1989, SHI International Corp. has helped organizations change the world through technology. We’ve grown every year since, and today we’re proud to be a $16 billion global provider of IT solutions and services.
Over 17,000 organizations worldwide rely on SHI’s concierge approach to help them solve what’s next. But the heartbeat of SHI is our employees – all 7,000 of them. If you join our team, you’ll enjoy:
Our commitment to diversity, as the largest minority- and woman-owned enterprise in the U.S.
Continuous professional growth and leadership opportunities.
Health, wellness, and financial benefits to offer peace of mind to you and your family.
World-class facilities and the technology you need to thrive – in our offices or yours.
Role Description
Performs Implementation services that may include design, architecture analysis, deployment, troubleshooting, configuration, upgrades, migrations, and network engineering
Assists leadership with strategy and develops technical roadmaps for future Networking & Security services (e.g., Route/Switch, Cloud WAN, SDWAN, SASE, etc.)
Serve as the technical lead and subject matter expert on Customer projects / workshops and being accountable for the project outcomes
Collect, produce, and update deployment and design documentation
Develop, update, and continually improve Network & Security Service offerings
Act as a trusted advisor for our technical sales teams, assist with opportunity discovery, participate in customer solution / engagement scoping, and sales enablement efforts
Assist sales / pre-sales teams in identifying and closing opportunities through customer meetings and presentations
Identify, develop, and document best practices / recommendations (people/process/ technology), and assist with strategy & roadmap planning
Effectively communicate findings and recommendations to technical and executive Customer stakeholders through written deliverables and verbal presentations
Evangelize SHI Network & Security Service Offerings across SHI and Partner community through webinars, meetups, and conferences
Develop reports, lessons learned, presentations and supporting documentation for both Customer engagements and internal discussions
Stay current on new technology, trends, and market behavior by studying market trends and the industry landscape
Obtain applicable technical certifications, directed by annual professional development plans & leadership
Behaviors and Competencies
Adaptability: Can proactively adapt to challenging situations, anticipate changes, and make modifications to meet the demands of changing circumstances.
Communication: Can effectively communicate complex ideas and information to diverse audiences and can facilitate effective communication between others.
Documentation: Independently produces and maintains documentation for routine processes; ensures accuracy and consistency.
Leadership: Can proactively seek out leadership roles, initiate team projects, and contribute to team development and success.
Problem Solving: Can proactively identify potential problems, initiate preventive measures, and propose and contribute to innovative solutions.
Teamwork: Can lead a team effectively, facilitate cooperation, sharing information, and ensuring that all team members are able to contribute to their full potential.
Self – Motivation: Can proactively seek out challenges, initiate self-development projects, and contribute to personal or professional innovative ideas.
Skill Level Requirements
Strong proficiency in cloud architecture (AWS, Azure, or Google Cloud).
Solid understanding of microservices, APIs, and containerization (Docker, Kubernetes).
Expertise in solution design across enterprise systems, integration platforms, and data layers.
Strong background in system security, data privacy, and compliance.
Ability to translate complex technical concepts into clear, business-oriented language.
Experience with CI/CD pipelines, automation tools, and infrastructure-as-code frameworks.
Proficient in software development methodologies (Agile, DevOps).
Excellent problem-solving, collaboration, and communication skills.
Other Requirements
Bachelor’s, Technical degree, or related work experience (Network Engineering / Computer Science / etc.)
Minimum 5-7 years of technical experience with increasing responsibility
Minimum 3-5 years’ experience consulting, designing, implementing, and integrating Cisco, Palo Alto, Juniper, and other Networking technologies (e.g., Cloud WAN / SDWAN / SASE / etc.)
Combined experience as Network Consultant, Operations, and Administration
Proficiency with the design, implementation, and configuration of Cisco, Palo Alto, and Cloud networking & security solutions (e.g., Cloud WAN, SDWAN, SASE, etc.).
Available to travel to client sites upon reasonable request
Preferred certifications: Cisco – CCNA, CCNP, CCIE, Cloud Networking Certifications (AWS / Azure), Palo Alto – PCNSE
The estimated annual pay range for this position is $100,000 - $175,000 which includes a base salary and bonus. The compensation for this position is dependent on job-related knowledge, skills, experience, and market location and, therefore, will vary from individual to individual. Benefits may include, but are not limited to, medical, vision, dental, 401K, and flexible spending.
Equal Employment Opportunity – M/F/Disability/Protected Veteran Status