Solutions Engineer, Germany

At F5, we strive to bring a better digital world to life. Our teams empower organizations across the globe to create, secure, and run applications that enhance how we experience our evolving digital world. We are passionate about cybersecurity, from protecting consumers from fraud to enabling companies to focus on innovation. 
 

Everything we do centers around people. That means we obsess over how to make the lives of our customers, and their customers, better. And it means we prioritize a diverse F5 community where each individual can thrive.

At F5, our mission is based on the fact that businesses depend on applications.

Our long-standing belief that applications are the most valuable assets of any organization in the digital age has been the foundation of our strategy to become the leader in multi-cloud application services. When you combine F5’s, expertise powering over half of the world’s applications across all types of environments, you have a company that knows how to deliver and secure more applications (including the rising modern AI ones), and more value, than any company in the industry.

This means that we are able to deliver and protect applications — revenue generating, brand-anchoring applications — from the point at which they are created through to the point when consumers interact with them. This makes the combined forces of F5, absolutely essential to every digital organization in the world, including the world’s largest enterprises, service providers, financial and educational institutions, government entities, and consumer brands.

At F5 we actively build a culture that everyone can be themselves and reach their full potential. As a global business leader, we know diversity drives innovation, makes everything we build better for our customers, and fuels our success.  We know the magic ingredient is our differences, when embraced with humility and respect. And because we know this, we believe that top talent is found in a diversity of individual backgrounds, experiences, and perspectives to help us all thrive.

The Solutions Engineer (SE) is a sales and technical role with focus on customer/partners and is part of the sales organization. The SE’s primary responsibility is to support the sales team with technical skills and provide technical knowledge around F5 solutions to our customers. To be effective, an SE needs to have excellent technical skills and knowledge on both F5 products and the “eco-system” that we work in. Fear not, we do provide training and certification to keep abreast with these critical skills!

The high-level objective is to achieve the allocated sales target and selling relevant F5 solutions and products to our customers business needs, in partnership with the Sales Account Manager. From our customer(s) perspective, the SE is a trusted advisor who proactively learns and understands their technical and business challenges and is able to propose effective solutions to mitigate their concerns/offer gainful solutions. The F5 SE not only presents the technical features but also business benefits in the Technical Value Proposition.

Sounds exciting? Read on!

Responsibilities :

• Articulate the F5 product strategy, messaging, and positioning F5’s value proposition and solutions for customer business objectives. 
• Provide technical expertise through sales presentations, solution designs, solution demonstrations, proof of concepts by various mediums – in-person/virtual presentations, white boards etc. 
• Determine viability of opportunity and map out organizational structure. 
• Drive the sales process in partnership with the Account Manager, by identifying the Technical Decision Maker, getting their technical validation, support, and sponsorship. 
• Consistently provide world-class customer service through the customer life cycle.
• Work collaboratively with internal technical and sales resources, share best practices, updates, offer and seek expertise as the need arises in various opportunities. 

Qualifications:

• BS/BA or equivalent work experience.
• 5+ years of experience in a technical, customer-facing role (Solutions Engineer, or similar).
• Strong presentation, communication, account management (pre-sales) skills.
• Comprehensive F5 Solution knowledge or relevant experience in key competitor offerings preferred 
• Relevant certifications a plus.
• Fluent verbal and writing skills in German and English required. Additional language(s) a plus.

Technical Skills which you should have:

• Skills with F5 Solutions / Products are helpful and/or relevant Experience in key Competitor Offerings
• Expertise in Solution Designs for large Scale Environments
• Experience with Data Center, Virtualization and Cloud computing environments.
• Experience in secure Cloud architectures. 
• Experience with container orchestration solutions (eg: OpenShift, Kubernetes).
• Familiarity with DevOps, CI/CD, and SCM tools - would be a plus
• Advanced experience with one of the following:  
  • Web application security.
  • Denial of Service threats, trends  
  • Authentication and authorization. 
  • Automated threats and Bots. 
  • API Security/Management.
• Ability to produce technical documents and diagrams that convey technical architectural concepts
• Experience in RFX process a plus
• Understanding of /familiarity with:
  • Large Language Models (LLMs)
  • AI/ML concepts
  • Prompt engineering and prompt evaluation
  • Model behavior, bias, and limitations
• Ability to explain AI architectures/concepts clearly to non-AI expert audience
• Knowledge of how to use AI tools (chatbots, agents…) for content search, content analysis, content generation, task automation and potentially vibe coding

Physical Demands and Work Environment

• This role is primarily based in Germany out of a Home office. 
• While we encourage remote/virtual meetings, the nature of the role requires travel to cover our customers in the country.
• This is a self-driven role, so career growth and development are available at every stage of your career. 
• The position reports to a DACH SE Manager.
• Competitive pay, family friendly benefits, and cool perks.
• Tuition assistance for professional development
• Culture of giving back, strong diversity and inclusion interest groups

The Job Description is intended to be a general representation of the responsibilities and requirements of the job. However, the description may not be all-inclusive, and responsibilities and requirements are subject to change.

Please note that F5 only contacts candidates through F5 email address (ending with @f5.com) or auto email notification from Workday (ending with f5.com or @myworkday.com).

Equal Employment Opportunity

It is the policy of F5 to provide equal employment opportunities to all employees and employment applicants without regard to unlawful considerations of race, religion, color, national origin, sex, sexual orientation, gender identity or expression, age, sensory, physical, or mental disability, marital status, veteran or military status, genetic information, or any other classification protected by applicable local, state, or federal laws. This policy applies to all aspects of employment, including, but not limited to, hiring, job assignment, compensation, promotion, benefits, training, discipline, and termination.  F5 offers a variety of reasonable accommodations for candidates. Requesting an accommodation is completely voluntary. F5 will assess the need for accommodations in the application process separately from those that may be needed to perform the job. Request by contacting accommodations@f5.com.