業務内容
サービスプロバイダ担当部門にて、Data Centerを中心に、シスコが持つ幅広い製品・サービスを活用し、お客様の課題解決およびビジネス拡大に貢献するプリセールス活動をご担当いただきます。
営業部門と協力しながら、サービス部門・技術サポート部門・本社開発部門との協業を推進し、技術面からビジネスに貢献していただきます。
アカウントSEとして担当するお客様と信頼関係を構築し、シスコの幅広い製品・サービスを活用しながら、お客様の課題を解決するための技術的な営業活動を行います。
- お客様の課題や技術要件の整理
- 最適なシスコソリューションの検討と提案活動
- 提案資料の作成およびプレゼンテーションの実施
- 実機デモやPoCの実施と報告
- 技術的な問い合わせ対応
- 商談に関して国内他部門や海外開発部門等との協業
- 競合他社との差別化提案
必須となる経験とスキル
- ネットワーク関連機器（特にルータ、スイッチ）の5年以上のプリセールス業務経験
- Data Center Network（VXLAN / EVPN / ACI / RoCE etc）に関する知識と経験
- POC、実機デモや検証作業の知識と経験
- 日本語での高いコミュニケーション能力
- チームやプロジェクトを率いるリーダーシップ能力
- お客様のためにプロアクティブな活動ができる方
- 新しい事へのチャレンジ精神
望ましい経験とスキル
- サービスプロバイダーのお客様担当としてのプリセールス経験
- AI Data Center Infrastructureに関する知識と経験
- 仮想化・コンテナ基盤（Docker / K8s etc）に関する知識と経験
- Network ProgrammabilityおよびAutomation（Python / Ansible etc）に関する知識と経験
- Ciscoソリューションおよび製品に関する実践的な知識
- 英語によるビジネスレベルのコミュニケーション能力
- シスコ技術者認定（エキスパートレベル：CCIE）
Role & Responsibilities
Customer-focused technical sales professional providing technical guidance, solution design, and implementation support for networking technologies.
As an Account SE, you will build trusted customer relationships and leverage Cisco’s broad portfolio to solve customer business challenges from an architectural perspective.
- Refine and research customer challenges in technical context and technical requirements of opportunities
- Create solution options and articulate the value and benefits of Cisco solutions
- Prepare proposal materials and deliver customer presentations
- Conduct demonstrations and PoCs leveraging available resources such as demo labs, including reporting and documentation of results
- Handle technical customer inquiries
- Collaborate closely with cross-functional teams including BU, CX, and other stakeholders
- Research and position against competitive offerings
Required Experience and Skills
- More than 7 years of pre-sales experience as a Solutions Engineer for network products and solutions
- Expertise in Data Center Networking (VXLAN / EVPN / ACI / RoCE etc.)
- Knowledge and hands-on experience with POCs, solution demonstrations, and network verification
- Fluency in Japanese reading, writing, and verbal communication
- Leadership and proactive attitude to lead teams and projects
- Go-for-it mindset with strong motivation toward new challenges
Desired Experience and Skills
- Pre-sales experience supporting Service Provider customers
- Knowledge of AI Data Center Infrastructure
- Knowledge of virtualization and container infrastructure (Docker / Kubernetes etc.)
- Knowledge of Network Programmability and Automation (Python / Ansible etc.)
- Practical understanding of Cisco products and solutions
- Business-level English communication skills
- Generic Routing & Switching expertise (CCIE level)
Why Cisco?
At Cisco, we’re revolutionizing how data and infrastructure connect and protect organizations in the AI era – and beyond. We’ve been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint.
Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you’ll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere.
We are Cisco, and our power starts with you.
