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Bengaluru, Karnataka, India
Hybrid
Flexera saves customers billions of dollars in wasted technology spend. A pioneer in Hybrid ITAM and FinOps, Flexera provides award-winning, data-oriented SaaS solutions for technology value optimization (TVO), enabling IT, finance, procurement and cloud teams to gain deep insights into cost optimization, compliance and risks for each business service. Flexera One solutions are built on a set of definitive customer, supplier and industry data, powered by our Technology Intelligence Platform, that enables organizations to visualize their Enterprise Technology Blueprint™ in hybrid environments—from on-premises to SaaS to containers to cloud.
We’re transforming the software industry. We’re Flexera. With more than 50,000 customers across the world, we’re achieving that goal. But we know we can’t do any of that without our team. Ready to help us re-imagine the industry during a time of substantial growth and ambitious plans? Come and see why we’re consistently recognized by Gartner, Forrester and IDC as a category leader in the marketplace. Learn more at flexera.com
Who We Are
Flexera saves customers billions of dollars in wasted technology spend. A pioneer in Hybrid IT Asset Management (ITAM) and FinOps, Flexera delivers award-winning, data-driven SaaS solutions for Technology Value Optimization (TVO). Our platform helps IT, finance, procurement, and cloud teams gain deep visibility into cost optimization, compliance, and risk across their technology landscape.
Flexera One is powered by our Technology Intelligence Platform, combining definitive customer, supplier, and industry data to help organizations visualize their Enterprise Technology Blueprint™ across on-premises, SaaS, containers, and cloud environments.
With more than 50,000 customers worldwide, we are transforming the software industry. Analysts such as Gartner, Forrester, and IDC consistently recognize Flexera as a category leader. None of this is possible without our people. If you’re excited by growth, learning, and meaningful impact, you’ll find your place here.
About the Role
Flexera is expanding its global customer support organization and is looking for an experienced Application Support Specialist who is passionate about delivering high-quality customer support.
In this role, you will work within a regional support team to resolve technical issues and answer product-related questions for customers and partners across the globe. You will troubleshoot complex problems, collaborate with cross-functional teams, and ensure customers receive timely, accurate, and effective solutions while meeting defined service level targets.
This is a hands-on role with exposure to modern technologies, where no two days are the same and customer impact is visible and meaningful.
Key Responsibilities
Required Skills & Competencies
Experience
Core Technical Skills
Expertise in diagnosing application issues, error analysis, and performance optimisation.
.Desirable Skills
Flexera is proud to be an equal opportunity employer. Qualified applicants will be considered for open roles regardless of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by local/national laws, policies and/or regulations.
Flexera understands the value that results from employing a diverse, equitable, and inclusive workforce. We recognize that equity necessitates acknowledging past exclusion and that inclusion requires intentional effort. Our DEI (Diversity, Equity, and Inclusion) council is the driving force behind our commitment to championing policies and practices that foster a welcoming environment for all.
We encourage candidates requiring accommodations to please let us know by emailing careers@flexera.com.