Source-to-Pay (S2P) Specialist

Get to know the role

• Job Title: Source-to-Pay (S2P) Specialist
• Job Summary: The S2P Specialist will serve as the locally embedded representative of the Global S2P Services organisation in London office providing broad, real-time support across S2P operations, including travel & expense (T&E) and corporate card management. Reporting to the Head of Global S2P Services based in the Bellevue, US office, this role will operate with a high degree of independence and serve as an extension of Global S2P leadership for the offices located in the UK and Ireland. The S2P Specialist will partner closely with local business and functional teams while maintaining alignment with global S2P strategy, policies, processes, systems, and governance standards.
• People Manager: No

What you’ll do

Regional S2P Support & Business Partnership

• Serve as the primary local representative of Global S2P Services for the UK and Ireland offices and an extension of the Head of Global S2P Services.
• Build strong relationships with local business leaders and cross-functional partners and serve as a trusted advisor on S2P-related matters.
• Provide timely, real-time, broad functional support during UK business hours while maintaining close alignment with the US-based Global S2P Services organisation.
• Independently assess and resolve S2P issues, applying sound judgment regarding when matters should be addressed locally or escalated to global leadership.
• Translate global S2P strategies, policies, controls, and operating standards into effective local execution while appropriately adapting to regional requirements.
• Identify opportunities to simplify processes, improve the business-user experience, strengthen controls, and improve regional S2P effectiveness.

S2P Operations, T&E, and Corporate Cards

• Provide end-to-end S2P support to local stakeholders across strategic sourcing, contracts management, supplier onboarding, order management, receiving, invoice processing, and payment management, serving as the local point of contact for navigating the full supplier engagement lifecycle.
• Support and troubleshoot supplier and purchasing activities from sourcing and contracting through onboarding, requisitioning, purchase orders, order changes, and receiving, coordinating with global S2P functional teams and cross-functional partners as appropriate.
• Facilitate resolution of invoice and payment issues, including PO/invoice discrepancies, receiving exceptions, approval delays, payment holds, supplier inquiries, and other issues that could disrupt timely processing or supplier payment.
• Provide guidance and support related to T&E policies, processes, systems, and employee experience, as well as local Corporate Card administration, policy adherence, and issue resolution in partnership with the global program.
• Identify recurring S2P issues and partner with global process owners to resolve root causes, strengthen processes, and improve the business and supplier experience.
• Support adoption of global S2P policies, procedures, systems, and controls, including communication, training, and change management for initiatives affecting UK and Ireland employees.

S2P Systems & Process Enablement

• Serve as a local point of contact for S2P system support and troubleshooting, helping identify and resolve system and process issues and coordinating with global system owners and technical teams as appropriate.
• Support the setup, implementation, administration, and ongoing management of S2P systems and tools supporting UK and Ireland business operations.
• Support system configuration, testing, deployment, and enhancement activities, including supplier data, purchasing structures, approval workflows, user access, and other S2P requirements.
• Support end-user adoption and effective use of S2P tools through communications, documentation, training, and hands-on assistance.
• Identify opportunities to improve S2P systems and tools based on regional business needs, user feedback, process gaps, and evolving functional requirements.
• Partner with Global S2P Services, Business Applications, IT, Finance, and other functional teams to ensure S2P systems, configurations, workflows, integrations, and user access effectively support business and process requirements.

Continuous Improvement & Global Operating Model

• Provide feedback to Global S2P leadership regarding regional business needs, process gaps, stakeholder experience, and opportunities for improvement.
• Help establish scalable ways of working between US-based Global S2P Services and UK and Ireland based business teams.
• Document lessons learned and recommend improvements to support global S2P operating model and roadmap development.
• Champion a consistent, business-oriented S2P experience while appropriately adapting execution to local requirements.
• Perform other S2P-related responsibilities and strategic initiatives as business needs evolve.               

What you’ll bring

• Five (5) to seven (7) years of progressive experience in Procurement, Source-to-Pay, Procure-to-Pay, or a related function.
• Bachelor’s degree in Business, Supply Chain, Procurement, Finance, Operations, or a related field, or equivalent combination of education and relevant professional experience.
• Demonstrated experience working across multiple elements of the S2P lifecycle, such as sourcing, contracting, supplier onboarding, purchasing, order management, supplier management, and procure-to-pay operations.
• Strong understanding of enterprise procurement and S2P processes, controls, and governance.
• Experience leading complex, cross-functional projects or workstreams without relying on formal reporting authority.
• Demonstrated ability to operate independently, make sound decisions, and manage competing priorities in a dynamic environment.
• Strong stakeholder-management skills with the ability to influence and build credibility across multiple organisational levels and functions.
• Experience working with ERP and procurement technology platforms; experience with Oracle Fusion Cloud or comparable enterprise ERP systems strongly preferred.
• Strong written and verbal communication skills, including the ability to translate complex processes into clear guidance for business stakeholders.
• Demonstrated problem-solving ability and comfort operating in situations where processes, responsibilities, or requirements are evolving.
• Ability to collaborate effectively across geographic regions and time zones, including regular partnership with US-based leadership and teams.
• Ability to work from and provide regular in-person support to the London office.

Base Salary Range: For this role, new hires generally start between £47,500.00 - £63,300.00 per year. The full range is £47,500.00 - £85,600.00 per year. This range is applicable for the labor market where the role is intended to be hired. The final base salary is directly related to the candidate’s qualifications and professional experience uniquely.

#LI-MW1  #LI-Hybrid