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San Diego, California, United States
Onsite
Introduction to the Job
As a Cymer Technical Support Engineer, you will help optimize advanced laser systems used in semiconductor manufacturing. Your work will directly support the technologies that enable smaller, faster, and more energy-efficient microchips.
Based in San Diego, California, you will join Cymer, ASML’s light source division. Cymer develops deep ultraviolet and next-generation extreme ultraviolet light sources for leading chipmakers worldwide. You will collaborate with customers, field service teams, account teams, and engineering partners to resolve complex technical issues.
Role and Responsibilities
The Cymer Technical Support Engineer provides advanced engineering support for Cymer laser products and customer escalations. You will monitor system performance, identify root causes, and develop practical solutions that improve equipment reliability and customer satisfaction.
Analyze laser performance data and discuss technical findings with field service engineers.
Troubleshoot complex laser, optical, electronic, software, and mechanical system issues.
Provide technical guidance during customer escalations and equipment performance investigations.
Partner with customers and engineering teams to define problems and implement effective solutions.
Evaluate performance trends, identify bottlenecks, and recommend process or system improvements.
Document technical findings through clear written reports, graphical analysis, and presentations.
Support occasional after-hours, weekend, or travel requirements based on customer needs.
Education and Experience
Associate degree in electrical engineering, mechanical engineering, or a related technical field.
8 or more years of relevant excimer laser, semiconductor equipment, technical support, or field service experience.
A bachelor’s degree in electrical engineering or mechanical engineering is preferred.
Experience diagnosing and troubleshooting excimer lasers or comparable electronic systems.
Knowledge of deep ultraviolet photolithography, optical imaging, metrology, or beam delivery systems.
Experience analyzing technical data using Microsoft Excel, LabVIEW, Spotfire, or similar applications.
Experience with control charts, process capability analysis, or measurement system studies.
Experience using Java or Visual Basic is helpful but not required.
Mandarin Chinese language proficiency is helpful but not required.
Support: Scheduled Oncall for weekends and afterhours to support escalations on a rota
Occasional out of hours on-site support for escalations.
25% travel (International and Domestic, eg.1 per year Taiwan)
Skills
Working at the cutting edge of tech, you’ll always have new challenges and new problems to solve – and working together is the only way to do that. You won’t work in a silo. Instead, you’ll be part of a creative, dynamic work environment where you’ll collaborate with supportive colleagues. There is always space for creative and unique points of view. You’ll have the flexibility and trust to choose how best to tackle tasks and solve problems.
To thrive in this job, you’ll need the following skills:
Analyze complex performance data and communicate clear, evidence-based conclusions.
Demonstrate strong customer service and build trusted relationships with stakeholders.
Collaborate across technical teams to develop solutions that support ASML as a whole.
Challenge existing processes and identify opportunities for continuous improvement.
Take ownership of assignments and deliver accurate results within established timelines.
Adapt effectively to changing workloads, priorities, and customer requirements.
Communicate technical information clearly to both technical and nontechnical audiences.
Follow safety procedures while working independently in a customer cleanroom environment.
Other Information
You must be willing to work in a cleanroom while wearing required protective clothing and safety equipment. The role may require standing, walking, reaching, kneeling, and working around moderate-to-high noise levels. You may occasionally lift or move up to 50 pounds. Occasional after-hours, weekend, and business travel support may be required.
The Cymer Technical Support Engineer is an experienced individual contributor position based in San Diego, California.
Diversity and Inclusion
ASML is an Equal Opportunity Employer that values and respects the importance of a diverse and inclusive workforce. It is the policy of the company to recruit, hire, train and promote persons in all job titles without regard to race, color, religion, sex, age, national origin, veteran status, disability, sexual orientation, or gender identity. We recognize that diversity and inclusion is a driving force in the success of our company.
The current base annual salary range for this role is currently:
$88,400-121,550Pay scales are determined by role, level, location and alignment with market data. Individual pay is determined through interviews and an assessment of several factors that that are unique to each candidate, including but not limited to job-related skills, relevant education and experience, certifications, abilities of the candidate and pay relative to other team members.
The Company offers employees and their families, medical, dental, vision, and basic life insurance. Employees are able to participate in the Company’s 401k plan. Employees will also receive eight (8) hours of vacation leave every month and (13) paid holidays throughout the calendar year. For more information, please contact the Recruiter or click on this link Compensation & Benefits in the US.
All new ASML jobs have a minimum application deadline of 10 days.
This position requires access to controlled technology, as defined in the United States Export Administration Regulations (15 C.F.R. § 730, et seq.). Qualified candidates must be legally authorized to access such controlled technology prior to beginning work. Business demands may require ASML to proceed with candidates who are immediately eligible to access controlled technology.
ASML is an Equal Opportunity Employer that values and respects the importance of a diverse and inclusive workforce. It is the policy of the company to recruit, hire, train and promote persons in all job titles without regard to race, color, religion, sex, age, national origin, veteran status, disability, sexual orientation, or gender identity. We recognize that inclusion and diversity is a driving force in the success of our company.
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