Specialist II, Technical Documentation

The Specialist II, Technical Documentation is a contributor in managing documentation projects in the Global Products Information department. They should be able to work independently on multiple projects, leading the execution of tactical documentation activities and drive them to completion within required timeframes. They must collaborate with internal customers, meeting internal requirements and deadlines in an organized manner. 

Responsibilities 

• Compile, organize, and edit content provided by subject matter experts. 

• Scope, track and manage documentation process to ensure that high-quality documentation is delivered on time and within budget. 

• Translate complex information into simple, polished, engaging content. 

• Develop comprehensive documentation that is consistent and accurate. 

• Use a consistent voice across all documentation. 

• Evaluate current content and develop innovative methods for improvement. 

• Collaborate with Program Managers to meet required and established deadlines. 

• Research and gather information to further develop content. 

• Consistently multitask on complex projects requiring independent actions. 

• Provide timely and accurate updates to the reporting manager. 

 

Skills 

• Strong written and oral communication skills, with a keen eye for detail. 

• Fluency in technical and common office software. 

• Willingness to take on new challenges and build on current skills. 

• Ability to prioritize and execute tasks in a fast-paced environment. 

• Highly self-motivated and autonomous. 

• Ability to quickly learn and understand complex subject matter. 

• Exceptional analytical and conceptual thinking skills. 

 

Experience 

• BS degree in English, Journalism, Communication, or Business. 

• 5-10 years' experience documenting technical equipment and processes within a semiconductor capital equipment environment may be substituted for educational requirement. 

• 5 years' experience writing operation, maintenance, troubleshooting, software user, and repair manuals on complex electro-mechanical equipment. 

• Proven writing, grammar, communication, and organization skills. 

• Experience in structural authoring platforms. 

• Outstanding personal computer skills and expert knowledge of industry-standard word processing, desktop publishing, and graphics applications.