Specialist, Network Monitoring Engineer

Job Description

The Opportunity

• Based in Hyderabad, join a global healthcare biopharma company and be part of a 130- year legacy of success backed by ethical integrity, forward momentum, and an inspiring mission to achieve new milestones in global healthcare.
• Be part of an organisation driven by digital technology and data-backed approaches that support a diversified portfolio of prescription medicines, vaccines, and animal health products.
• Drive innovation and execution excellence. Be a part of a team with passion for using data, analytics, and insights to drive decision-making, and which creates custom software, allowing us to tackle some of the world's greatest health threats.

Our Technology Centers focus on creating a space where teams can come together to deliver business solutions that save and improve lives. An integral part of our company’s IT operating model, Tech Centers are globally distributed locations where each IT division has employees to enable our digital transformation journey and drive business outcomes. These locations, in addition to the other sites, are essential to supporting our business and strategy.

A focused group of leaders in each Tech Center helps to ensure we can manage and improve each location, from investing in growth, success, and well-being of our people, to making sure colleagues from each IT division feel a sense of belonging to managing critical emergencies. And together, we must leverage the strength of our team to collaborate globally to optimize connections and share best practices across the Tech Centers.

Role Overview

Are you an experienced network monitoring engineer with a strong commitment to innovation and a proven ability to solve complex problems? We are seeking a Network Monitoring Engineer with expertise in data networks and monitoring tools. If you demonstrate a proactive mindset, an analytical approach, and outstanding communication skills, we invite you to become a part of our dynamic team

What will you do in this role:

• Day to day operational management of Network monitoring tools : Responsible for accurate inventory of monitored devices, making sure all monitoring parameters are adhering to corporate monitoring catalogues and accommodating exception requests wherever applicable
• Lead Solution Delivery: Support senior engineer in building and migrating our tools environment, ensuring seamless monitoring solution delivery
• Leadership & Collaboration: Serve as a trusted advisor to colleagues and collaborate with various departments to enhance our network monitoring capabilities
• Optimize & Innovate: Analyse data to optimize monitoring processes and propose enhancements to our network monitoring infrastructure
• Strategic Contribution: Play a pivotal role in developing and refining our overall monitoring strategy and architecture by working with senior engineer
• Automation Advocate: Streamline operations by automating repetitive tasks, increasing efficiency across the board
• Monitoring Tool Ownership: Manage and maintain multiple monitoring tools, ensuring they meet our operational needs
• Operational Excellence: Handle day-to-day operational tasks with precision and expertise

What should you have:

Primary Skill: LogicMonitor/ NetBrain/ ThousandEyes/ BigPanda

• Monitoring Tools Expertise: Typically requires about 3~5 years of experience as a network monitoring engineer managing network monitoring tools such as LogicMonitor, NetBrain, ThousandEyes, BigPanda, Dynatrace and/or various types of logging solutions
• Networking Proficiency: Basic networking knowledge at the CCNA level (certification would be advantageous)
• Project Experience: Proven track record of working on complex projects
• Technology Savvy: Broad understanding of various networking technologies and their orchestration
• Possess decent interpersonal and communication skills, writing clear and concise proposals and presentations and interfacing with peer, management, stakeholders, and executives
• Ability to create clear and concise presentations for management, stakeholders and executives
• Ability to coordinate work tasks with others for timely completion and to avoid potential setbacks
• Ability to articulate complex and technical ideas accurately and clearly
• Ability to adapt current work processes to meet emerging needs and the ability to evaluate new ideas and proposed methods for practicality and ease of implementation
• Service Management Insight: Basic understanding of service management principles and ITIL practices
• Global Perspective: Experience working in an international environment

Qualification and Experience:

• Bachelor's degree from an accredited educational institution or equivalent corporate working experience
• Familiarity with key components and best practices of Observability
• Proficiency in analytical tools like Excel, PowerBI and Spotfire
• Basic scripting skills in Python, Git or Bash
• Familiarity with Syslog, log collection, and analytics
• Passionate about data and good data evangelist
• Knowledge of Infrastructure as Code (IaC) and Network as a Service (NaaS)

Who we are:

We are known as Merck & Co., Inc., Rahway, New Jersey, USA in the United States and Canada and MSD everywhere else. For more than a century, we have been bringing forward medicines and vaccines for many of the world's most challenging diseases. Today, our company continues to be at the forefront of research to deliver innovative health solutions and advance the prevention and treatment of diseases that threaten people and animals around the world.

What we look for:

Imagine getting up in the morning for a job as important as helping to save and improve lives around the world. Here, you have that opportunity. You can put your empathy, creativity, digital mastery, or scientific genius to work in collaboration with a diverse group of colleagues who pursue and bring hope to countless people who are battling some of the most challenging diseases of our time. Our team is constantly evolving, so if you are among the intellectually curious, join us—and start making your impact today.

#HYDIT2025

Required Skills:

Business Intelligence (BI), Computer Communications, Cross-Team Coordination, Data Management, Data Modeling, Data Networking, Data Visualization, Infrastructure As Code (IaC), Management Process, Measurement Analysis, Network Management System, Network Monitoring, Operational Excellence, Project Management, Proposal Writing, Services Management, Solutions Delivery, Stakeholder Relationship Management, Waterfall Model

Preferred Skills:

Microsoft Azure Infrastructure as Code (IaC), Networking as a Service (NaaS), Prisma Cloud Infrastructure as Code (IaC)

Current Employees apply HERE

Current Contingent Workers apply HERE

Search Firm Representatives Please Read Carefully 
Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company.  No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails. 

Employee Status:

Regular

Relocation:

Domestic

VISA Sponsorship:

No

Travel Requirements:

No Travel Required

Flexible Work Arrangements:

Hybrid

Shift:

Not Indicated

Valid Driving License:

No

Hazardous Material(s):

n/a

Job Posting End Date:

07/9/2026

*A job posting is effective until 11:59:59PM on the day BEFORE the listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date.