Specialist, Technical Analyst

Job Description

Specialist- Technical Analyst

The Opportunity

• Based in Hyderabad, join a global healthcare biopharma company and be part of a 130- year legacy of success backed by ethical integrity, forward momentum, and an inspiring mission to achieve new milestones in global healthcare.

• Be part of an organisation driven by digital technology and data-backed approaches that support a diversified portfolio of prescription medicines, vaccines, and animal health products.

• Drive innovation and execution excellence. Be a part of a team with passion for using data, analytics, and insights to drive decision-making, and which creates custom software, allowing us to tackle some of the world's greatest health threats.

Our Technology Centers focus on creating a space where teams can come together to deliver business solutions that save and improve lives. An integral part of our companys’ IT operating model, Tech Centers are globally distributed locations where each IT division has employees to enable our digital transformation journey and drive business outcomes. These locations, in addition to the other sites, are essential to supporting our business and strategy.

A focused group of leaders in each Tech Center helps to ensure we can manage and improve each location, from investing in growth, success, and well-being of our people, to making sure colleagues from each IT division feel a sense of belonging to managing critical emergencies. And together, we must leverage the strength of our team to collaborate globally to optimize connections and share best practices across the Tech Centers.

Role Overview

We are seeking a detail-oriented, self-organizing, self-driving, and mission-aligned Technical Analyst to join our India Tech Center. You are motivated by impact and energized by our company mission, translating business objectives into robust technical solutions. In this role, you will analyze requirements, design data-driven insights, and support delivery teams across the software development lifecycle. You will collaborate with product, engineering, QA, compliance, vendors, and operations to ensure solutions are scalable, reliable, compliant, and aligned with stakeholder needs.

A strong orientation toward cloud engineering and DevOps—especially CI/CD automation using Terraform, Ansible, Git, and GitHub Actions—plus hands-on experience with automated testing tools like Robot Framework and Tosca is essential. Experience with applications governed by GLP (Good Laboratory Practice) and/or GCP (Good Clinical Practice) is highly preferred.

AWS certification is required.

What will you do in this role

• Collaborate with cross functional team to deliver final planned solution

  • Product Management - To understand the pain/problems, use case and timeline to deliver the 'Custom of the shelf' product/solution. 

  • Vendor/Partner - To understand and document vendor product features/functionality, configuration skill, architecture, security, installation pre-requisites (AWS or on-prem) and application support

  • Engineering Team - To build, review and approval of required architecture artifacts

  • Quality Computer System Validation - To build and review required Software Development Life Cycle (SDLC) artifacts for regulatory application (GLP or GCP)

  • Business/End user - To support with User Acceptance testing and production support

  • TOPS team - To build support contract and transfer application knowledge to TOPS team

• Technical Solutioning 

  • Participate in solution options, trade-offs, and feasibility with engineering teams

  • Contribute to system design discussions, integration strategies, and API contracts

  • Drive configuration, parameterization, and environment readiness for releases

• Technical point of contact for Vendor

  • Engage with external vendors/partners to understand and document technical needs, integration requirements, and deployment prerequisites

  • Review vendor architectures, security/compliance artifacts, data models, and API specifications; identify gaps and mitigation actions

  • Coordinate technical due diligence, proof-of-concepts, and interoperability testing

  • Deployment of vendor product on company environment and migration to higher environments (like SIT, UAT and Production)

• Cloud Engineering and DevOps (CI/CD)

  • Design, build and document CI/CD pipelines using GitHub Actions (or similar) for build, test, security scans, and deployment on company’s AWS environment

  • Design and build Infrastructure as Code with Terraform to acquire/provision/Pause/terminate  AWS resources

  • Automate configuration management and provisioning with Ansible playbooks and roles

  • Implement guardrails: branch protection, code review workflows, quality gates, and rollback strategies

  • Collaborate with platform teams on standardized deployment patterns, secrets management, and approvals

• Design and Build (Custom components for integrations)

  • Design, build, test and document custom script using Python, Java Script

  • Integrate using REST API with any required upstream and downstream application(s)

• Test Automation and Quality Engineering

  • Define development test strategy across unit, integration, API, UI, and end-to-end layers

  • Collaborate with testing team or build and maintain automated test suites using Robot Framework and Tosca

  • Integrate automated tests into CI/CD with reporting and quality gates

• Build documents/Artifacts driven by company policies

  • Security Assessments

  • AI Assessment (where applicable)

  • Architecture document

  • GxP SDLC documents. 

  • Application Administration SOP

  • Support model, structure and SLA

What should you have

Bachelor’s in Computer Science, Information Technology, Engineering, or related field; Master’s is a plus.

• Experience: 3+ years in a Technical Analyst or Systems Analyst role within technology-driven environments

• Primary Skills:

  • Mission-driven mindset: motivated by impact, able to connect project work to company mission and customer outcomes

  • Self-organizing and self-driving: able to plan work, manage priorities, remove blockers, and deliver outcomes with minimal supervision

  • Strong analytical and problem-solving abilities

  • Understanding of modern architectures (microservices, APIs, cloud, event-driven)

  • Hands-on SQL; familiarity with Python or scripting is an advantage

  • Agile methodologies (Scrum/Kanban) and SDLC best practices

  • Tools: Jira/Azure DevOps, Confluence, Visio/Lucidchart, Postman/Swagger

• Cloud Engineering and DevOps Skills:

  • Experience with AWS services relevant to delivery and operations (IAM, VPC, EC2/EKS, S3, RDS, CloudWatch, Secrets Manager)

  • Terraform for IaC (modules, workspaces, remote state, policy enforcement)

  • Ansible for configuration management and provisioning (playbooks, inventories, roles)

  • Git and Git workflows (branching strategies, PR reviews, release tagging)

  • GitHub Actions (or similar CI/CD) to orchestrate pipelines and environment-based deployments

• Vendor/Partner Engagement:

  • Experience collaborating with third-party vendors/partners on technical discovery, integration design, prerequisites, and go-live readiness

  • Ability to synthesize vendor documentation into internal requirements, playbooks, and runbooks

• Developer Skills

  • Experience in Python programming

  • Experience in Java scripting

  • Building API endpoints.

• Test Automation Skills:

  • Robot Framework for API/UI/E2E automation (keywords, libraries, reporting)

  • Tosca for model-based testing (test design, execution, dashboards)

  • CI/CD integration of automated tests; management of test data and environments

• Regulated Environment Experience (GLP/GCP):

  • Delivery and validation of applications under GLP and/or GCP

  • Knowledge of CSV, ALCOA/ALCOA+, documentation controls, and audit processes

  • Experience with data integrity, e-signatures, access controls, and role-based permissions

• AWS Certification (Required):

  • AWS Certified Solutions Architect – Associate (or higher), or AWS Certified DevOps Engineer – Professional

  • REST API and authentications

• COTS product experience:

  • Experience or knowledge in LIMS products (like ThermoFisher Watson, ThermoFisher Connect Enterprise ThermoFisher NextGen LIMS, Benchling, Labware, Xybion/Instem-Pristima)

  • Experience or knowledge in Imaging products (like Revivity, Aira matrix, Indica lab - Halo)

  • Experience or knowledge in Modeling products (like Certara Pheonix, Certara Integral, PUMAS AI)

• Domain Knowledge: Healthcare, life sciences, clinical research, or enterprise SaaS preferred

Soft Skills:

• Excellent written and verbal communication

• Stakeholder management and facilitation

• Ability to work with global teams across time zones

• High ownership, proactive risk/issue management, and strong follow-through

• Motivation and resilience: bias for action, continuous improvement, and learning mindset.

Our technology teams operate as business partners, proposing ideas and innovative solutions that enable new organizational capabilities. We collaborate internationally to deliver services and solutions that help everyone be more productive and enable innovation.

Who we are

We are known as Merck & Co., Inc., Rahway, New Jersey, USA in the United States and Canada and MSD everywhere else. For more than a century, we have been bringing forward medicines and vaccines for many of the world's most challenging diseases. Today, our company continues to be at the forefront of research to deliver innovative health solutions and advance the prevention and treatment of diseases that threaten people and animals around the world.

What we look for

Imagine getting up in the morning for a job as important as helping to save and improve lives around the world. Here, you have that opportunity. You can put your empathy, creativity, digital mastery, or scientific genius to work in collaboration with a diverse group of colleagues who pursue and bring hope to countless people who are battling some of the most challenging diseases of our time. Our team is constantly evolving, so if you are among the intellectually curious, join us—and start making your impact today.

#HYDIT2025

Required Skills:

Data Engineering, Data Visualization, Design Applications, Software Configurations, Software Development, Software Development Life Cycle (SDLC), Solution Architecture, System Designs, System Integration, Testing

Preferred Skills:

Current Employees apply HERE

Current Contingent Workers apply HERE

Search Firm Representatives Please Read Carefully 
Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company.  No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails. 

Employee Status:

Regular

Relocation:

VISA Sponsorship:

Travel Requirements:

Flexible Work Arrangements:

Hybrid

Shift:

Valid Driving License:

Hazardous Material(s):

Job Posting End Date:

06/12/2026

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