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United States
Remote only
This position is listed on behalf of a partner company, which manages all applications and next steps. Our partner is looking for a Senior Account Manager based in the United States.
We are seeking an experienced account management leader to oversee strategic customer relationships and drive sustainable revenue growth. In this role, you will manage key accounts, develop tailored sales strategies, and identify opportunities to expand business within existing customer portfolios. You will serve as a trusted partner to clients, understanding their evolving needs and connecting them with solutions that deliver measurable value. Working closely with cross-functional teams, you will lead negotiations, strengthen customer engagement, and help achieve ambitious commercial targets. You will also guide and motivate team members, fostering a high-performance culture focused on customer satisfaction and business results. This opportunity is ideal for a strategic, customer-focused professional who thrives in complex sales environments and is passionate about building lasting partnerships. The position is full-time, remote, and offers a comprehensive benefits package.
Strategic account management: Manage and grow a portfolio of key accounts, serving as the primary point of contact and building long-term, mutually beneficial customer relationships.
Account planning and revenue growth: Develop and execute strategic account plans that support business objectives, increase account value, and consistently achieve sales targets.
Customer relationship development: Build relationships with key decision-makers and stakeholders, understand their business priorities, and recommend solutions tailored to their needs.
Business development: Identify opportunities for upselling, cross-selling, and account expansion while developing new revenue streams within existing customer portfolios.
Cross-functional collaboration: Partner with internal sales, technical, and operational teams to develop and deliver value-added solutions that address customer challenges.
Contract negotiation: Lead commercial discussions and contract negotiations, balancing customer expectations with business objectives and supporting profitable growth.
Market intelligence: Monitor market developments, competitor activities, and customer feedback to identify emerging opportunities and improve account strategies.
Team leadership: Guide, mentor, and motivate team members, encourage collaboration, and promote a culture of accountability, continuous learning, and sales excellence.
Performance monitoring: Track account performance, assess progress against sales goals, and adjust strategies to improve customer retention and commercial outcomes.
Relevant experience: At least five years of experience in account management or sales, including a demonstrated track record of managing strategic accounts and driving revenue growth.
Team management: At least three years of experience in team management, with the ability to support, motivate, and develop high-performing colleagues.
Education: A bachelor's degree in Business Administration, Marketing, or a related field is preferred.
CRM and productivity tools: Proficiency with customer relationship management (CRM) software and the Microsoft Office Suite.
Sales performance: Proven ability to achieve sales targets, expand customer accounts, and deliver measurable commercial results.
Strategic and commercial acumen: Strong understanding of business fundamentals, market dynamics, account planning, and complex sales cycles.
Relationship management: Ability to establish and maintain trusted relationships with customers, senior stakeholders, and internal teams.
Negotiation and communication: Excellent communication, presentation, and negotiation skills, with the confidence to lead customer discussions and influence decisions.
Analytical problem-solving: Strong strategic thinking and the ability to evaluate challenges, identify opportunities, and develop effective account solutions.
Customer-focused approach: A commitment to delivering exceptional service, understanding customer priorities, and strengthening long-term partnerships.
Leadership capabilities: Ability to inspire team members, encourage collaboration, and foster a results-oriented environment.
Adaptability and continuous learning: Willingness to stay informed about changing market trends, refine sales strategies, and continuously develop professional expertise.
Competitive compensation: Salary details were not specified in the provided job description.
Remote work: Full-time remote position within the United States.
Medical coverage: Employer-subsidized medical, dental, and vision insurance.
Insurance protection: Life insurance, short-term disability, and long-term disability coverage.
Retirement savings: 401(k) plan with employer matching.
Flexible healthcare accounts: Access to Flexible Spending Accounts (FSAs) and Health Savings Accounts (HSAs).
Employee support: Employee Assistance Program (EAP) and educational assistance.
Family benefits: Parental leave to support employees and their families.
Paid time off: Vacation, personal business leave, sick time, and parental leave, subject to applicable policies.
Paid holidays: 12 paid holidays.
Professional development: Opportunities to work on challenging projects, collaborate with experienced professionals, and continue developing sales and leadership expertise.