At HCSC, our employees are the cornerstone of our business and the foundation to our success. We empower employees with curated development plans that foster growth and promote rewarding, fulfilling careers.

Join HCSC and be part of a purpose-driven company that will invest in your professional development.

Job Summary

Under general supervision, the Senior Administrative Specialist provides administrative and operational support to Claim Operations leadership and staff. This position is responsible for coordinating departmental activities, maintaining claim-related records and reports, preparing presentations and spreadsheets, tracking action items, responding to inquiries, and supporting projects that contribute to efficient claims processing and service delivery. The role requires strong organizational skills, attention to detail, confidentiality, and the ability to manage multiple priorities in a fast-paced environment.

Required Job Qualifications:

• High school diploma or GED.
• 4 years administrative support experience.
• PC experience and skills to include Word, Excel, PowerPoint and Outlook. Experience with databases.
• Interpersonal, verbal and written communication skills, including punctuation, composition, sentence structure, etc.
• Organizational skills with ability to multi-task simultaneously and must be detail oriented.
• Ability and willingness to work as a team player in a high paced team environment.
• High degree of confidentiality.
• Independent judgment and initiative and ability to act with authority as needed

Key Responsibilities
• Provide administrative support to Claim Operations management and team members.
• Create, maintain, and update spreadsheets, reports, and tracking tools related to departmental performance, workload, and operational initiatives.
• Prepare and format presentations, meeting materials, agendas, and supporting documentation.
• Assist with departmental projects, process improvement initiatives, and special assignments.
• Process invoices and other administrative transactions.
• Monitor and track department metrics, deadlines, and deliverables to support operational goals.
• Support communication efforts by preparing correspondence, reports, and announcements for leadership and staff.
• Collaborate with cross-functional teams and provide administrative support for claim operations activities as needed.

This is a Flex (Hybrid) role: 3 days in office; 2 days remote

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Pay Transparency Statement:

At Health Care Service Corporation, you will be part of an organization committed to offering meaningful benefits to our employees to support their life outside of work. From health and wellness benefits, 401(k) savings plan, pension plan, paid time off, paid parental leave, disability insurance, supplemental life insurance, employee assistance program, paid holidays, tuition reimbursement, plus other incentives, we offer a robust total rewards package for employees.  Learn more about our benefit offerings by visiting https://careers.hcsc.com/totalrewards.

The compensation offered will vary depending on your job-related skills, education, knowledge, and experience. This role aligns with an annual incentive bonus plan subject to the terms and the conditions of the plan.

This position may be performed remotely from anywhere within the continental United States, excluding California, New York, Alaska, and Hawaii.

 

HCSC Employment Statement:

We are an Equal Opportunity Employment employer dedicated to providing a welcoming environment where the unique differences of our employees are respected and valued. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other legally protected characteristics. We are a drug-free and smoke-free workplace. Employment may be contingent upon successful completion of drug screening in accordance with applicable law.

Base Pay Range

$19.13 - $34.17

Exact compensation may vary based on skills, experience, and location.