Position Summary:
The Senior Administrator, Benefits is responsible for day-to-day Benefits & Wellness plan administration across US and Canada, including group health, dental, vision, short-term and long-term disability, life insurance, health savings account, flexible spending plan, 401(k) plan, RRSP retirement plan and other voluntary benefits. This includes processing, reviewing and approving benefit changes and researching and resolving weekly reports. The Senior Administrator, Benefits also provides excellent customer service and responds to associates emails, voicemails and Workday Inbox tasks. The Senior Administrator will be responsible for educating employees on Inmar benefits during new hire orientation and individual meetings and will also ensure the content accuracy for all orientation presentations. Must be highly professional, discrete and possess the capability of maintaining the utmost of confidentiality. Will demonstrate financial acumen as it regards ensuring invoices are aligned with existing benefits vendor contracts. Accountable for escalation and resolution of all invoicing discrepancies and delays.
Primary Accountabilities:
- Administer various employee benefit programs such as medical, dental, vision, life, accidental death and disability, supplemental benefits and 401(k)
- Administration of Workday Inbox task reviewing and approving changes to benefits including live events, annual enrollment, QMCSOs, and life claims
- Fidelity Administration supporting weekly audit reports and corrections as needed
- Assist in preparing communication to associates about associate benefits and wellness programs
- Participate in training new benefits associates on systems, tasks and resources.
- Assist HR manager in completing benefits reporting requirements
- Review and make recommendations for updates to Benefit Documents & Brochures
- Provide training and support to group benefit associates
- Lead and provide support for benefit projects as needed (i.e. 1095 reporting, 401(k) corrections)
- Create and maintain effective business relationships with associates as well as external providers. Partner closely with internal financial partners to ensure compliant and accurate payments to all external vendors.
Administrative (25%)
- Respond to internal client inquiries via to telephone calls, voicemails, emails, and Workday Inbox
- Perform special projects and other duties as assigned by management
Required Qualification:
- Bachelor’s Degree
- 3-5 years work experience and/or any equivalent combination of experience and training that provides the required knowledge, skills, and abilities needed to complete the major responsibilities/essential functions of the position.
- SHRM-CP or SHRM-SCP and CEBS professional designations would be a plus
- Proficient with G-Suite
- Proficient with Microsoft Office
- Proficient with Workday
- Individual Competencies:
- Teamwork: Builds relationships and works cooperatively with others, inside and outside the organization, to accomplish objectives to build and maintain mutually-beneficial partnerships, leverage information and achieve results.
- Communication: Giving and receiving messages and information in written, oral, and visual formats in a clear and concise way for a complete understanding of meaning and intent.
- Problem Solving: Gathers and analyzes information to generate and evaluate potential solutions to problems, issues and challenges while weighing the accuracy and relevance of the facts, data and information.
- Establish Focus: The ability to develop and communicate goals in support of the business' mission.
- Integrity: Gains the trust of others by taking responsibility for own actions and telling the truth.
The physical demands described here are representative of those that must be met by an associate to successfully perform the major job responsibilities (essential functions) of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the major job responsibilities. This job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the job.
While performing the duties of this job, the associate is:
- Regularly required to use hands to finger, handle or feel objects, tools or controls, and reach with hands or arms.
- Regularly required to talk or hear and read instructions on a computer monitor and/or printed on paper.
- Occasionally required to stand, kneel or stoop, and lift and/or move up to ## pounds.
- Regularly required to view items at an extremely close range and must be able to adjust and readjust focus.
Safety:
- Support a safe work environment by following safety rules and regulations and reporting all safety hazards.
As an Inmar Associate, you:
- Put clients first and consistently display a positive attitude and behaviors that demonstrate an awareness and willingness to listen and respond to clients in order to meet their short-term and long-term needs, requirements and exceed their expectations.
- Treat clients and teammates with courtesy, consideration and tact; you also have the ability to perceive the needs of internal and external clients and communicate effectively with the objective of delighting and retaining the client.
- Build collaborative relationships and work cooperatively with others, inside and outside the organization, to accomplish objectives, develop and maintain mutually-beneficial partnerships, leverage information and achieve results.
- Set and attain achievable, yet aggressive, goals with a sense of urgency and accountability.
- Understand that results are important and focus on turning mission into action to achieve results following the principles of Flawless Execution while consistently complying with quality, service and productivity standards to meet deadlines and exceed expectations by giving our clients the best possible outcome.
At Inmar, we put people first and that means empowering our associates to thrive at every stage of life and career. Our comprehensive and competitive benefits package is thoughtfully designed to support a wide range of lifestyles and life stages.
Eligible associates have access to:
Medical, Dental, and Vision insurance
Basic and Supplemental Life Insurance options
401(k) retirement plans with company match
Health Spending Accounts (HSA/FSA)
We also offer:
Flexible time off and 11 paid holidays
Family-building benefits, including Maternity, Adoption, and Parental Leave
Tuition Reimbursement and certification support, reflecting our commitment to lifelong learning
Wellness and Mental Health counseling services
Concierge and work/life support resources
Adoption Assistance Reimbursement
Perks and discount programs
Please note that eligibility for some benefits may depend on your job classification and length of employment. Benefits are subject to change and may be governed by specific plan or program terms.
We are an Equal Opportunity Employer, including disability/vets.
Recruitment Fraud Notice: Recruitment fraud is an increasingly common scam where individuals pose as employers to offer fictitious job opportunities. Scammers sometimes impersonate Inmar recruiters on LinkedIn and other channels. We will never ask for payment or sensitive personal information during the hiring process. Verify any role on our official Workday Careers site and learn how to spot scams in our full notice.
This position is not eligible for student visa sponsorship, including F-1 OPT or CPT. Candidates must have authorization to work in the U.S. without the need for employer sponsorship now or in the future.
