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Nuevo León, México
Onsite
Johnson Controls, a global leader in thermal management, mission-critical building systems, energy efficiency, and decarbonization, helps customers use energy more productively, reduce carbon emissions, and operate with the precision and resilience required in rapidly expanding industries such as data centers, healthcare, pharmaceuticals, advanced manufacturing, and higher education.
For more than 140 years, Johnson Controls has delivered performance where it really matters. Backed by advanced technology, lifecycle services and an industry-leading field organization, we elevate customer performance, turn goals into real-world results and help move society forward.
What will you do?
Provide functional and technical support for the OneStream Financial Consolidation and Reporting system, support users during the Monthly End Close Cycle (MECC) and help resolve issues that may affect reporting timelines.
Troubleshoot user questions and incidents through ServiceNow and follow issues through resolution.
Support system security groups, roles, and supporting applications used to administer OneStream access.
Support inbound and outbound integrations with ERP systems and help validate data movement and business rules.
Partner with the OneStream COE team on finance needs, metadata releases, system updates, and user communications.
Troubleshoot, debug, and enhance existing Visual Basic code within the OneStream platform to resolve defects, improve system performance, and deliver new business capabilities.
Perform root cause analysis of application, data, and process issues by reviewing process flows, business rules, integrations, workflows, and system logs to identify and resolve underlying problems.
Analyze end-to-end financial processes and system workflows to proactively identify opportunities for automation, optimization, and increased reliability.
How will you do it?
Own your work with accountability, integrity, and care for access, compliance, and system reliability.
Partner closely with the Global OneStream COE collaborating across multiple countries, cultures, and time zones to align development, support, and enhancement activities with enterprise standards, governance, and strategic priorities
Stay close to the business by listening carefully, asking the right questions, and translating user needs into practical solutions.
Focus on what matters by removing blockers quickly, prioritizing issues that affect close activities, and keeping stakeholders informed.
Use a structured, hands-on approach to analyze problems, test fixes, validate integrations, and confirm outcomes before changes are released.
Improve every day by documenting lessons learned, suggesting automation or standardization, and strengthening repeatable support processes.
What are we looking for?
University degree in Finance, Accounting, Information Technology, or an equivalent combination of education and experience.
3 or more years of experience in financial reporting, consolidation systems, or related IT/business analysis work.
Desirable experience supporting OneStream, HFM, or a similar financial consolidation and reporting platform
Experience with ServiceNow, Visual Basic (VB.NET), Power Apps.
Proficiency in writing, reviewing, and analyzing Visual Basic (VB.NET) code to ensure quality, maintainability, scalability, and adherence to development standards.
Demonstrated experience with debugging and troubleshooting application code, business rules, integrations, and production issues in enterprise environments.
Experience executing unit testing, system testing, integration testing, and user acceptance testing (UAT) to ensure successful delivery of enhancements and fixes.
Familiarity with cloud-based platforms and applications, including understanding of cloud architecture, security, performance, and integration concepts.
Experience working with ERP integrations, APIs, data management processes, and enterprise application ecosystems.
What do we offer?
Comprehensive benefits package.
Opportunities for professional growth and development.
Supportive and inclusive work environment.
Commitment to work-life balance and employee well-being.
Engagement in meaningful projects that make a difference.
Johnson Controls does not request pregnancy or HIV testing as a condition for hiring, continued employment, or promotion, in accordance with its commitment to labor equality and non-discrimination.
