Sr. Associate, Data Process Manager (Auto)

As a Sr. Associate, Data Process Manager in Capital One’s Financial Services Data Strategy and Products (FS DSP) risk management organization, you will be part of a smart, talented team responsible for creating and enhancing processes that deliver excellence to your customer each time. The Sr. Associate, Data Process Manager will play a key role in delivering processes that impact the company’s bottom line. In this position you will contribute immediately while strengthening your process management best practices.

General Responsibilities: 

• Day-to-day oversight of dataset metadata quality review processes. Monitor, report, and plan process improvement or redesign initiatives for metadata standards; define, establish, and manage metadata process controls; identify process improvement opportunities and implement them through collaboration with other groups; make final recommendations for approval on changes.

• Collect, analyze, and measure metadata quality and process data to initiate sustainable business practices and procedures and for reporting to senior leadership and executives; review data for trends and gaps in metadata quality that may require additional review.

• Resolve complex metadata quality issues or transactions, where expertise is required to interpret against FS DSP metadata policies, guidelines, or processes; escalate breakdowns in metadata processes by asking the right questions and identifying and involving the right stakeholders to correct breakdowns.

• Maintain formal process documents, including those related to metadata quality standards, and document processes and projects (creating project reports, presentations, business cases, and diagrams).

• Collaborate on larger data strategy initiatives, including representing the FS DSP metadata review function on broader change control forums for input and to represent department interests; challenge forum decisions if project outcome impacts dataset metadata processes. Participate in cross-functional project teams to provide input and partner with groups on execution efforts related to metadata quality.

• Provide training to internal customers on metadata quality standards and review processes; may deliver presentations on metadata compliance, including up to the executive level.

• Conduct dataset metadata reviews, execute routine metadata quality controls, and perform other processes or parts of processes as needed to ensure adherence to standards.

Basic Qualifications: 

• High School Diploma, GED or equivalent certification 

• At least 1 year of experience in Microsoft Office or G Suite productivity software

• At least 2 years of experience in Business Process Management, Project Management, or Risk Management

Preferred Qualifications: 

• Bachelor’s Degree or military experience 

• 1+ years of experience in data governance or data risk management

• 1+ years of experience with SQL and Python

• Lean, Agile, Six Sigma, Business Process Management, or Project Management certification

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.