Sr. Associate - Operations (Hybrid, Newark, NJ)

At Broadridge, we've built a culture where the highest goal is to empower others to accomplish more. If you’re passionate about developing your career, while helping others along the way, come join the Broadridge team.

Broadridge is hiring! We are seeking a Sr. Operations Associate to provide outsourced operational and transactional business process support for clients. This role helps ensure quality service and operational performance while meeting client needs, contract requirements, business goals, and cost targets. The work focuses on efficient, high-volume processing and contributes to productivity and planned return on investment (ROI).

Responsibilities

• Develop, implement, and evaluate processes that support business goals and cost requirements.
• Monitor productivity and delivery, assess performance, and support planned ROI.
• Provide operational and transactional support for client business processes.
• Perform routine back-office activities, which may include data entry, order and application processing, document verification, accounting support, and preparing mailings.
• Use software and internet applications to support performance, maintenance, system resources, and service and support needs.
• Manage RAD activity and DKs.
• Process free receives and resolve DVP/RVP differences.
• Process SPOs and pair-offs as required, following M/O direction and coordinating with counterparties.
• Complete end-of-day (EOD) balancing and funding.
• Process buy-ins and manage fails, including fail control and reporting.
• Prepare FINRA extension filings and Reg SHO 204 reporting.
• Complete Obligation Warehouse activities, including recaps.
• Reconcile stock and cash breaks.
• Process new issues, focusing strictly on settlement processing and fails management.
• Process ETF settlements.
• Process Deposits and Withdrawals at Custodian (DWAC) for buybacks and conversions.
• Follow established procedures and contract requirements, using appropriate discretion to address issues and improve efficiency.

Qualifications

• Two to five years of DTC Settlements experience.
• Bachelor’s degree or equivalent experience.
• Job-related training and experience developing specialized skills or working across multiple tasks.
• Ability to meet strict deadlines and deliver accurate, high-quality work.
• Strong organizational and communication skills, including the ability to work effectively with colleagues and clients.
• Self-motivated and driven, with a commitment to personal and process improvement.
• Open to learning new ideas and concepts; dependable and responsible in a professional setting.
• Familiarity with BPS, IMPACT, DTC Settlements Web, DTCC Portal: Smart Track, Clearing Dashboard, and Obligation Warehouse is a plus.

Compensation Range: The salary range for this position is $42/hr

Bonus Eligibility: Bonus Eligible

Broadridge considers various factors when evaluating a candidate's final salary including, but not limited to, relevant experience, skills, and education.

Benefits Information: Please visit www.broadridgebenefits.com for more information on our comprehensive benefit offerings.

All Colorado employees receive paid sick leave in compliance with the Colorado Healthy Families and Workplaces Act and other legally required benefits, as applicable.  Apply by clicking the application link and submitting your information. The deadline to apply for this role is December 1, 2026

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We are dedicated to fostering a collaborative, engaging, and inclusive environment and are committed to providing a workplace that empowers associates to be authentic and bring their best to work. We believe that associates do their best when they feel safe, understood, and valued, and we work diligently and collaboratively to ensure Broadridge is a company—and ultimately a community—that recognizes and celebrates everyone’s unique perspective.

Use of AI in Hiring 

As part of the recruiting process, Broadridge may use technology, including artificial intelligence (AI)-based tools, to help review and evaluate applications. These tools are used only to support our recruiters and hiring managers, and all employment decisions include human review to ensure fairness, accuracy, and compliance with applicable laws. Please note that honesty and transparency are critical to our hiring process. Any attempt to falsify, misrepresent, or disguise information in an application, resume, assessment, or interview will result in disqualification from consideration.

US applicants: Click here to view the EEOC "Know Your Rights" poster.

Disability Assistance

We recognize that ensuring our long-term success means creating an environment where everyone is welcome, where everyone's strengths are valued, and where everyone can perform at their best. Broadridge provides equal employment opportunities to all associates and applicants for employment without regard to race, color, religion, sex (including sexual orientation, gender identity or expression, and pregnancy), marital status, national origin, ethnic origin, age, disability, genetic information, military or veteran status, and other protected characteristics protected by applicable federal, state, or local laws. 

If you need assistance or would like to request reasonable accommodations during the application and/or hiring process, please contact us at 888-237-7769 or by sending an email to BRcareers@broadridge.com.